In 2010, the Federal Highway Administration (FHWA) published a handbook of best practices for overcoming common challenges in traffic incident management (TIM). These practices can help improve TIM nationally by sharing information on the tools and strategies found to be effective. The FHWA developed the best practices with information from publications and input from practitioners in incident response, including experts from law enforcement, fire and rescue, emergency medical services, transportation, and towing and recovery agencies representing perspectives from 14 states.