Efficiency (285 unique lessons found)

Recalibrate parking rate adjustment models when changes to parking policies and regulations may affect non-payment behavior.
San Francisco Municipal Transportation Agency’s (SFMTA) experience managing a large-scale demand-responsive parking system.

Verify data collection and equipment reliability when implementing mileage-based user fee programs that use smartphones.
Experience implementing a mileage-based user fee concept in Wright County, Minnesota.

Manage impacts of technology advancements on TMC operations.
A Survey of National TMC Operators Identifies Strategies for Managing Technology Impacts on TMCs

Use Model Systems Engineering (SE) Documents for Deployment of Adaptive Signal Control Technology Systems
Systems Engineering guidance developed through lessons learned in national deployments of Adaptive Signal Control Technology systems

Provide data visualization and analysis applications to build support for data archiving and transportation ITS and Operations overall.
The Regional Integrated Transportation Information System in the Maryland, Washington DC region gains support through the visualization tools and easy access they provide to their users.

Continually monitor effect of tolls on traveler behavior to maintain operational livelihood.
Lessons Learned from Florida's 95 Express HOT lanes Implementation in Miami-Dade

Develop a Freight Transportation Data Architecture to Optimize Freight Transport .
The Transportation Research Board National Cooperative Freight Research Program assessed the benefits in developing a Freight Transportation Data Architecture.

Understand the Impacts on Public Sector Infrastructure due to Connected Vehicle Deployments
A survey of lessons learned through deployment of V2I test beds

Use Innovative Strategies to Relieve Congestion at Marine Terminals
University of Memphis researchers are assessing gate appointment systems, extended hours of operations for terminal gates, and advanced technologies for gates and terminals as strategies to reduce truck traffic congestion at marine terminals.

Consider procuring computer and network hardware independently when feasible and procure right-sized systems.
Washoe County’s experience implementing a comprehensive transit ITS program.

Encourage staff to find creative and efficient uses of ITS to improve operations through better communications.
Washoe County’s experience implementing a comprehensive transit ITS program.

Develop a long-term ITS vision and use systems engineering processes to successfully manage ITS deployments.
Chattanooga Area Regional Transportation Authority's experience in deploying transit ITS

Tailor the standard systems engineering process model to suit an agency’s ITS deployment scale and needs.
Chattanooga Area Regional Transportation Authority's experience in deploying transit ITS

Resolve conflicts between traditional data sources by using archived data.
Results from the Planning for Operations Case Study from the Metropolitan Transportation Commission in San Francisco California

Recognize that reducing congestion is at least as important as revenue generation for implementing congestion pricing or managed lanes.
Lesson from a domestic scan of ten metropolitan areas considering congestion pricing and/or managed lanes options

Consider the long-term operations and maintenance responsibilities and costs when selecting project components.
The Chicago, Illinois and Montgomery County, Maryland experience in operating and maintaining advanced parking information system.

Study the surrounding area for topographical encumbrances and radio interference when deploying wireless communication projects for traffic and parking management.
The Chicago, Illinois experience in implementing advanced parking information systems to increase customer satisfaction and improve traffic operations.

Expect non-custom hardware and software to have technology limitations that may affect operational capabilities.
The Chicago, Illinois and Montgomery County, Maryland experience in procuring and developing advanced parking information system hardware and software.

Plan for logistical and operational issues prior to project implementation.
Wisconsin Department of Transportation’s experience implementing ITS support equipment and technologies.

Apply system engineering principles for the success of complex ITS projects.
Colorado DOT's experience implementing an integrated TMC.

Consider and evaluate user needs when designing communication infrastructure.
Experience from the smart parking field test at the Rockridge, Oakland BART station.

Consider the impact fees have on parking behavior.
Experience from the smart parking field test at the Rockridge, Oakland BART station.

Recognize that deployment delays can lead to a ripple effect of challenges that affect project deployment progress.
Great Lakes ITS project management experience with deployment delays associated with the Airport ITS Integration Project.

Develop a project champion succession plan within participating organizations to avoid orphaning a project.
The Great Lakes ITS project management experience from a change in political leadership.

Beware that inter-agency funding arrangements can lead to delays in awarding and executing project contracts.
The experience of Wayne County and the Wayne County Airport Authority in securing earmarked funds and executing contracts.

Training is important for Archived Data User Service (ADUS) acceptance and increased use.
Experience from Caifornia's training program for the PeMS Freeway Archive provide in the 2007 ADUS TRB Workshop

Utilize transportation tools in communications, traffic control, and monitoring and prediction to maximize the ability of the highway network to support evacuation operations.
Experience nationwide in the successful use of the transportation network in emergency evacuations with advance notice.

Utilize ITS technologies to improve highway efficiency in emergency evacuations with advance notice.
Experience nationwide in the successful use of the transportation network in emergency evacuations with advance notice.

Ensure electronic toll collection systems are interoperable with neighboring toll facilities.
The Washington State Department of Transportation’s experience with planning for tolling implementation.

Consider various toll methods to push traffic demand away from peak hours.
The Washington State Department of Transportation’s experience with planning for tolling implementation.

Anticipate ongoing modifications to transit communication systems when integrating a Transportation Management Center with Computer Aided Dispatch systems.
Utah's experience with integrating a Transportation Management Center with Computer Aided Dispatch systems.

Coordinate extensively with agency staff and vendors when integrating a Transportation Management Center with Computer Aided Dispatch Systems.
Utah's experience with integrating a Transportation Management Center with Computer Aided Dispatch systems.

Clearly define information sharing procedures among agencies in an integrated Transportation Management Center-Computer Aided Dispatch system.
Utah's experience with integrating a Transportation Management Center with Computer Aided Dispatch systems.

Build a strong partnership between transportation and public safety agencies, and establish clear operational rules from the start.
An experience operating a CAD-TMC (Computer-Aided Dispatch - Traffic Management Center) in Washington State.

Establish partnerships with agencies that share regional ITS needs in order to maximize synergies.
A Colorado DOT experience in deploying the I-70 ITS Integration project

Prepare traveler information Web sites for high usage under emergency or disaster conditions.
Experience from the nation's top traffic and transit information Web sites.

Integrate traveler information Web site development with existing systems and other organizations.
The experience of several of the nation's top traffic and transit information Web site developers.

Work closely with project partners and stakeholders
Experience from the State of Vermont Multimodal Passenger Information, Transit Signal Priority and ITS System Planning Project

Anticipate, understand, address and manage the risks associated with fare card technologies and the vendor relationship.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Understand the issues, strategies and trade-offs that motivate agencies to join in a regional partnership and provide appropriate support.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Plan for greater time and project complexity than expected.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Consider a consensus organizational model to help assure support and participation of partners in a regional fare card project.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Provide for appropriate legal support services to address the many significant legal issues faced in implementing a regional fare card project.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Be aware of operational issues regarding the development of coordinated transit systems
Experience from the Lake Tahoe Coordinated Transit System.

Establish a coordinated fare structure to effectively accommodate differences in fare structures across participating agencies.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Consider the implications of ITS transit technologies on operational efficiencies.
Experience from the Lake Tahoe Coordinated Transit System.

Examine the contextual factors and carefully manage the associated issues that will determine the success or failure of a regional fare card project.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Seek a variety of funding sources to support a regional fare card project, and offer a finance plan that encourages participation.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Consider the value of implementing a limited fare pass system initially to serve as an interim experience base for a comprehensive region-wide electronic fare card system.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Invest in research and development for emergency integration.
Experience from 38 TMCs across the country.

Consider the pros and cons of performance bonds as they may not be appropriate for all types of procurements.
The Riverside Transit Agency experience with the terms and conditions for procuring equipment and software for automatic vehicle location (AVL) and computer-aided dispatch (CAD).

Exercise careful planning in preparation for issuing an RFP to help mitigate cost, schedule, and performance risks.
The Riverside Transit Agency experience with the methods of award and terms and conditions used to procure equipment and software for automatic vehicle location (AVL) and computer-aided dispatch (CAD).

Consider issuing separate awards for specific project components when procuring divergent technologies, equipment, or services.
The Riverside Transit Agency experience with the methods used to procure equipment and software for automatic vehicle location (AVL) and computer-aided dispatch (CAD).

Determine agency capability level when selecting the most appropriate ITS procurement package.
Experience from a review of ITS contracting methods and practices. Step 4 of the Decision Model.

Implement manual scheduling or the right scheduling software based on the needs of the Transportation Management Center.
The United States and Canada's experience with Transportation Management Center staffing and scheduling.

Apply differentiators to select the appropriate procurement package for any ITS project.
Experience from a review of ITS contracting methods and practices. Step 6 of the Decision Model.

Create a Transportation Management Center staffing plan that ensures appropriate staffing, staffing skills, and organization adaptability.
The United States and Canada's experience with Transportation Management Center staffing and scheduling.

Create a Transportation Management Center plan to handle potential emergencies and special events.
The United States and Canada's experience with Transportation Management Center staffing and scheduling.

Categorize each project by level of complexity and risk to determine the most appropriate ITS procurement package.
Experience from a review of ITS contracting methods and practices. Step 3 of the Decision Model.

Determine work distribution for the ITS project when selecting an appropriate procurement package.
Experience from a review of ITS contracting methods and practices. Step 2 of the Decision Model.

Optimize staffing and scheduling at Transportation Management Centers by using job and workload analysis techniques.
The United States and Canada's experience with Transportation Management Center staffing and scheduling.

Create a staffing plan, using supply and demand analysis, to predict future Transportation Management Center staffing needs.
The United States and Canada's experience with Transportation Management Center staffing and scheduling.

Engage in project planning and make initial decisions about the ITS procurement process.
Experience from a review of ITS contracting methods and practices. Step 1 of the Decision Model.

Select the applicable Systems Engineering Process in the procurement of ITS.
Experience from a review of ITS contracting methods and practices. Step 5 of the Decision Model.

Consult agency procurement personnel in the final selection of the appropriate ITS procurement package and in the definition of the terms and conditions.
Experience from a review of ITS contracting methods and practices. Steps 7 and 8 of the Decision Model.

Use a flexible approach and accepted techniques for project management.
Maryland, New York, and Connecticut's experience with electronic toll collection and electronic screening.

Apply process re-engineering techniques to increase the likelihood of successful ITS deployment.
Maryland, New York, and Connecticut's experience with electronic toll collection and electronic screening.

Consider requirements definition and system design Issues for Archived Data Management Systems.
Experience from six Archived Data Management Systems case studies.

Engage in marketing, training, and outreach of Archived Data Management Systems (ADMS)
Experience from six Archived Data Management Systems case studies.

Anticipate challenges in planning and deploying smart card technology in a rural environment.
New Mexico's experience with the implementation of Intelligent Coordinated Transit Smart Card Technology.

Develop a user-oriented system for displaying travel time messages on dynamic messages signs.
Four American Cities' experiences with Travel Time Messaging on Dynamic Message Signs.

Optimize travel time messaging operations by improving the way in which data is collected, analyzed, and displayed.
Four American Cities' experiences with Travel Time Messaging on Dynamic Message Signs.

Manage response to a biohazard emergency using Emergency Activation Levels, an Incident Management System, and Emergency Operations Centers.
Recommendations for defining the system of direction and control of a state DOT for transportation management during a biohazard incident.

Treat maintenance staff as customers and beneficiaries of ATIS information.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Implement ATIS technology in a way that supports the maintenance staff.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Utilize clearance time incentives when contracting with towing service providers to reduce incident clearance times.
Florida’s Turnpike Enterprise experience with innovative contracting for incident management services.

Consider how implementing an ATIS system will impact staffing and training requirements.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Consider that ATIS deployment in rural and/or remote areas presents special challenges.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Implement standardized procedures for sharing, accessing and storing transportation data across the enterprise.
Five transit systems' experiences with geographic data systems technology investment.

Provide drivers with sufficient managed lane information that can be easily disseminated and understood.
A guidance provided by the Texas Transportation Institute on providing user information in managed lanes facilities.

Make data reporting and analysis tools available to local law enforcement agencies to improve the volume and quality of traffic records system data.
Lessons Learned from Iowa's Statewide Application of Data Collection and Management Technology to Improve Highway Safety

Foster efficiency and joint commitment by promoting an open and cooperative relationship among all parties involved in the project.
Virginia DOT’s experience integrating data from public works and public safety agencies.

Establish a clear leader and command structure when working on a major, interagency project.
Boston, Massachusetts’s experience with transportation planning for special events.

Keep the public informed with current accurate information to promote knowledgeable travel decisions.
Boston, Massachusetts’s experience with transportation planning for special events.

Develop early deployment and rapid prototyping strategies to improve the project development process.
Virginia DOT’s experience integrating data from public works and public safety agencies.

Plan sufficient time for facilitating and accommodating interagency relationship-building for major events.
Boston, Massachusetts’s experience with transportation planning for special events.

Recognize the value of inter-agency partnerships when implementing ITS projects.
A Colorado DOT experience in deploying a large multi-jurisdictional ITS project

Consider dividing a large ITS project into manageable task orders.
A Colorado DOT experience in deploying a large multi-jurisdictional ITS project

Apply systems engineering principles for improved project management.
A Colorado DOT experience in deploying a large multi-jurisdictional ITS project

Enhance collaboration by sharing office space among operations stakeholders.
Ohio's experience with the development of a multi-jurisdictional operations facility.

Gather information on activities and events that can affect system performance.
National experience using archived traffic detector data for monitoring highway performance.

Implement compatible Electronic Toll Collection systems in every state.
A retrospective of what's been learned since the first ITS Strategic Plan developed in 1992.

Provide reliable travel time information to increase user satisfaction with ITS applications.
A retrospective of what's been learned since the first ITS Strategic Plan developed in 1992.

Establish and thoroughly document accurate data collection and management procedures with the involvement of traffic managers.
National experience using archived traffic detector data for monitoring highway performance.

Implement a commercial vehicle e-credentialing program in order to make administration and roadside inspections more efficient, keep vehicles moving on the state's roads, and expedite registration.
Washington State’s experience with deploying Commercial Vehicle Information Systems and Networks (CVISN) Electronic Credentialing.

Follow accepted guidelines to create concise, effective messages to communicate to the public using Dynamic Message Signs (DMS).
Guidance from a Dynamic Message Sign handbook and from the use of DMSs in metropolitan areas.

Develop a strategic maintenance and operations plan to improve efficiency and productivity.
Kentucky's experience with employing strategies to support and coordinate ITS maintenance and operations activities.

Limit CMS message length to allow for adequate reading time at high speeds.
Best practices for use of CMS shared from several states.

Assure accurate late train arrival forecasts in support of a Connection Protection system.
Experience of the Utah Transit Authority in implementing a Connection Protection program for rail-to-bus passenger transfers in Salt Lake City.

Incorporate real-time bus and train location information in the Connection Protection algorithm.
Experience of the Utah Transit Authority in implementing a Connection Protection program for rail-to-bus passenger transfers in Salt Lake City.

Adjust bus schedules to assure adequate time to accomplish rail-to-bus connections, given the risk of late train arrivals at connecting stations.
Experience of the Utah Transit Authority in implementing a Connection Protection program for rail-to-bus passenger transfers in Salt Lake City.

Recognize the value of other agencies' experiences when planning an ITS project.
TriMet's experience with the deployment of Transit Tracker in Portland Oregon.

Recognize potential institutional issues when deploying an ITS system.
TriMet’s experience with the deployment of Transit Tracker in Portland Oregon.

Follow a rigorous financial approach for estimating the true costs & savings from outsourcing highway maintenance services.
Experiences from Massachusetts, Virginia, Oklahoma, Texas, Florida and British Columbia in outsourcing highway maintenance services.

Coordinate extensively with other stakeholder agencies.
New Mexico’s experience planning, deployment and operating a work zone traffic and incident management system.

Use ITS to implement a reliable communications system in work zones.
New Mexico’s experience in planning, deploying and operating a work zone traffic and incident management system.

Ensure initial and ongoing success of ITS deployments by providing sufficient start-up time, maintaining flexibility, and performing maintenance needs in-house.
New Mexico’s experience with planning, deployment and operating a work zone traffic and incident management system.

Provide accurate and timely road condition and weather forecast information to rural travelers in cold weather regions.
Montana Department of Transportation’s experience in designing and deploying the statewide 511 traveler information system.

Anticipate and plan for potential institutional barriers, especially in multi-agency deployments.
Alaska DOT&PF’s experience integrating a common technology into its ITS and IT plans.

Anticipate and plan for delays in deployment related to weather and the physical environment.
Alaska DOT&PF’s experience integrating a common technology into ITS and IT plans.

Use a bi-national stakeholder forum to help apply ITS technology at an international border crossing.
A public-private partnership experience in deploying a bi-national electronic truck border crossing system at the Washington /British Columbia border.

Protect data privacy by implementing user authorization levels for sensitive information.
The Washington State and British Columbia experience in developing a fully operational and bi-national electronic commercial vehicle operations (CVO) border crossing system.

Include sufficient safeguards to ensure the integrity of the fiber-optic communications infrastructure for ITS.
Silicon Valley Smart Corridor's experience with safeguards and monitoring of integrated freeway, arterial and incident management systems and impact on deployment delays.

Realize that stakeholder policies, priorities, and personnel training are critical to ensure consistency and schedule adherence in deploying integrated systems.
Silicon Valley Smart Corridor's stakeholder experience in the deployment of an integrated freeway, arterial and incident management systems and the impact on deployment delays.

Design the 511 system to handle the surge in call volume during major events.
A national experience with the development and deployment of 511 Systems.

Make sure 511 Systems are customer and market driven to help ensure they are utilized by travelers.
A national experience with the development and deployment of 511 Systems.

Standardize the system environment.
Utah DOT’s experience using configuration management.

Consider potential system enhancements to meet heavy demand.
Utah DOT’s experience managing the development and deployment of arterial and freeway management systems

Create a strong System Manager role to focus accountability and clarify roles and responsibilities with multiple contractors.
Utah DOT’s experience managing the development and deployment of arterial and freeway management systems.

Ensure effective public and stakeholder outreach in order to garner support for HOT lanes.
Texas and California's experience with deploying High Occupancy Toll lanes.

Utilize standard highway project management procedures and tools to successfully implement HOT lane projects.
Texas and California's experience with deploying High Occupancy Toll lanes.

Set toll prices and vehicle occupancy requirements to maintain favorable travel conditions on HOT lanes.
Texas and California's experience with deploying High Occupancy Toll lanes.

Recognize the data requirements of an Advanced Public Transportation System (APTS).
Experience from the Cape Cod Advanced Public Transit System.

Enable and enforce managed lane facilities using various ITS tools.
The experience of four State DOTs and Canada in enforcing managed lanes facilities.

Develop a long term vision for an Advanced Public Transportation System (APTS).
Experience from the Cape Cod Advanced Public Transit System.

Identify regional needs from the bottom up and ensure that specific rural needs are not neglected in state/regional ITS strategic plans.
National experience with performing regional inventories and defining needs for ITS strategic plans.

Provide easy and low-cost access to ITS data to facilitate data usage.
National experience with ITS data archiving, sharing and usage.

Design the system to withstand the demands of the physical environment in which it will be deployed.
Virginia's experience implementing a pilot automatic vehicle location (AVL) system in an urban winter maintenance operations setting.

Design and tailor system technology to deliver information of useful quality and quantity, that the user can reasonably absorb.
Virginia's experience implementing a pilot automatic vehicle location (AVL) system in an urban winter maintenance operations setting

Utilize a flexible procurement method that allows for thorough and detailed negotiations when procuring ITS products and services.
The Florida Department of Transportation's experience with implementing a regional ATIS program in the Miami tri-county region

Consider using the public-private partnering method to provide ITS services.
The Florida Department of Transportation's experience with implementing a regional ATIS program in the Miami tri-county region.

Consider seven key planning requirements of an effective ITS Program.
Experience from a case study of the Virginia Department of Transportation's I-81 ITS Program.

Clearly define the organizational structure and establish an ITS Program Coordinator to insure an effective ITS Program.
Experience from a case study of the Virginia Department of Transportation’s I-81 ITS Program.

Identify all transportation, incident management, and emergency response entities and strive to resolve issues with semantics and terminology among different agencies.
The experiences in multi-agency coordination, emergency response, and transportation operations within the National Capital Region on September 11, 2001.

Provide a single message to the public to assure consistency and to correct inaccurate crisis information.
Transportation agencies share their experiences in coordinating with the media during and after a catastrophic event – in this case, September 11, 2001, in the National Capital Region.

Hire properly trained staff to deploy and maintain traffic signal systems.
Agencies share experiences managing and operating traffic signal systems.

Develop a database to better evaluate ITS application implementation.
Nationwide experience with assisting transit system managers in deploying ITS.

Identify financial resources and expected costs to conduct a cost/benefit analysis.
Nationwide experience with assisting transit system managers in deploying ITS.

Develop a formal ITS data sharing policy for your agency
A survey of transportation agencies and private firms involved in providing traveler information services.

Use a three level approach to identify the needs of the transit system: assess, analyze, and predict.
Nationwide experience with assisting transit system managers in deploying ITS.

Be aware that ITS deployment contracting is complex and may be subject to changes in technologies and market forces.
Virginia DOT's experience with delays in contracting for the Hampton Roads Advanced Traveler Information System deployment

Consider the risk that draft ITS standards will not remain stable through further development when deciding whether to use them in an ITS deployment.
Hampton Roads, Virginia's experience with immature data-exchange standards for its Advanced Traveler Information System

Ensure customer acceptance of new technology.
Ventura County’s experience with an automated transit fare collection system.

Make system maintenance response time and local presence a priority when selecting a systems integrator.
Ventura County’s experience with an transit fare collection system integration.

Deploy ITS systems strategically to achieve benefits.
San Antonio’s experience with integration of freeway and arterial management systems.

Integrate freeway and alternate route operations to achieve greater benefits.
San Antonio’s experience with integration of freeway and arterial management systems.

Cooperate with organizations representing different operating philosophies, priorities, budgets, and constituents to integrate ITS.
San Antonio's experience with the integration of freeway and arterial management systems.

Coordinate across jurisdictions/regions and share resources to reduce future costs and delays.
Major metropolitan areas' experiences with formalized incident management programs.

Use ITS Standards to achieve interchangeability and interoperability for Dynamic Message Signs.
Experience of nine agencies using Dynamic Message Signs built to NTCIP specifications.

Use non-proprietary software for ITS projects to ensure compatibility with other ITS components
Experience with the ITS integration effort in the Metropolitan Model Deployment Initiative (MMDI)

Choose proven technology and avoid changes to specifications.
Irvine, California's experience in implementing a field operational test of an integrated Advanced Transportation Management System.

Integrate market research in the planning process for consumer-oriented projects.
Experience in the deployment of a traveler information system for Interstate 95

Develop a regional ITS architecture with a common data server to facilitate ITS integration in a region
Experience with the ITS integration effort undertaken by the Metropolitan Model Deployment Initiative (MMDI)

Establish a working group among public sector partners to address liability issues.
A Phoenix area experience with establishing procedures for cross jurisdictional signal control.

Implement a communication structure across jurisdictions that facilitates the flow of traffic data and allows agencies to coordinate traffic signal timing.
Phoenix and Seattle’s experiences with coordinating traffic signal timing across jurisdictional boundaries.

Facilitate the participation of private sector technology companies in the deployment of ITS by using creative approaches to address the assignment of intellectual property rights.
Arizona and Washington’s experiences resolving intellectual property rights issues in the development and use of information technologies in ITS applications.

Use an appropriate procurement mechanism to support the implementation of multiple advanced traveler information technologies.
Institutional lessons from a partnership to implement emerging ITS technologies in the Seattle metropolitan area.

Develop an Incident Management Program strategy and plan.
Experience of transportation professionals nationwide in developing successful incident management programs.

Allocate sufficient resources for technology deployment and operator training to improve incident detection and verification.
Experience of transportation professionals nationwide in developing successful incident management programs.

Manage resources to optimize incident response and clearance times to reduce the impact on traffic flow.
Experience of transportation professionals nationwide in developing successful incident management programs.

Consider key elements of procurement and contracting when outsourcing telecommunications support services.
Experiences from the Departments of Transportation (DOTS) of multiple states in selecting telecommunications options.

Consider the strengths and weaknesses of distributed versus centralized ITS telecommunications systems.
Experiences from the Departments of Transportation (DOTS) of multiple states in selecting telecommunications options.

Consider the financial and technical implications of a lease versus own decision for ITS telecommunications systems.
Experiences from the Departments of Transportation (DOTS) of multiple states in selecting telecommunications options.

Consider the technology selected for an ITS telecommunications system carefully, as it will impact the cost and the performance of the system.
Experiences from the Departments of Transportation (DOTS) of multiple states in selecting telecommunications options.

Ensure that qualified staff with expertise in telecommunications is involved, as planning for and designing a telecommunications network is complicated.
Experiences from the Departments of Transportation (DOTS) of multiple states in selecting telecommunications options.

Conduct a Requirements Analysis to determine the most appropriate ITS telecommunications solution.
Experiences from the Departments of Transportation (DOTS) of multiple states in selecting telecommunications options.

Consider procurement and contracting issues for leased versus owned ITS telecommunications systems.
Experiences from the Departments of Transportation (DOTS) of multiple states in selecting telecommunications options.

Develop a regional ITS Architecture and a telecommunications ITS architecture as part of a needs assessment for developing the most appropriate telecommunications solution.
Experiences from the Departments of Transportation (DOTS) of multiple states in selecting telecommunications options.

Consider the implications of choosing a Competetive Access Provider (CAP) for telecommunications services.
Experiences from the Departments of Transportation (DOTS) of multiple states in selecting telecommunications options.

Establish a public-private network for improved project efficiency.
California's experience with a regional travel information system launched by a public-private alliance.

Adjust the different expectations and motivations of public and private partners to prevent future delays.
California's experience with a regional travel information system launched by a public-private alliance.

Develop best and worst case scenarios in order to be prepared in dealing with their consequences.
California's experience with a regional travel information system launched by a public-private alliance.

Use tested and effective traffic management systems for Transportation Management Centers (TMCs).
Eight states' experiences with ITS Traffic Management Systems for TMCs.

Consider using contractors for TMC maintenance support.
Eight states' experiences with using contractors for TMCs.

Address noise and disruptions to TMCs through effective anticipation and planning.
Eight states' experience with noise and disruptions to TMCs.

Use the National ITS Architecture to streamline the development of an integrated framework for deploying effective and interoperable ITS.
California, Colorado, Montana, New York and Washington’s experiences with using the National ITS Architecture.

Define roles and responsibilities clearly in a public/private project to reduce delays.
Institutional lessons from a test of a wide-area network to communicate traffic conditions in the Seattle area.

Ensure that team members clearly understand contractual systems to facilitate a public/private project.
Institutional lessons from a test of a wide-area network to communicate traffic conditions in the Seattle area.

Understand system standards and protocols to save time during the development of an Advanced Traveler Information System (ATIS).
Institutional lessons from a test of a wide-area network to communicate traffic conditions in the Seattle area.

Consider cost-saving strategies and long term needs when making communications investments.
National experience with making communications investments for incident management.

Improve demand response transit using ITS technology, including CAD/AVL, with Mobile Data Terminals (MDT), electronic ID cards, and Geographic Information Systems (GIS).
Different paratransit agency experiences with CAD/AVL, Mobile Data Terminals, electronic ID cards and GIS, all to accomplish improved operational goals, is outlined.