Emergency Transportation Operations (132 unique lessons found)

Provide trip itineraries in personalized traveler information platforms based around cost, time, and user preferences to influence travelers to change their behaviors.
The Trip Itinerary Optimization platform was developed to optimize trip itineraries in accordance with realistic daily constraints and unique circumstances of individual travelers.

Use text-only messages instead of graphic-aided messages on dynamic message signs during traffic slow-downs.
Findings from a traffic analysis, driver surveys, and driving simulator experiment used to evaluate the impacts of dynamic message signs (DMS).

Avoid unnecessarily restrictive requirements and ambiguous terms in bid documents.
Experience implementing real-time travel time information systems on I-35 in Minnesota.

Use in-vehicle audible alerts in addition to visual safety alerts to improve speed limit compliance.
A 500-participant Minnesota Road Fee Test Study investigated technologies to charge mileage-based user fees and improve compliance with traffic control devices.

Separately deploying mileage-based user fee and in-vehicle safety alert functions helps ensure each technology has the best opportunity for user acceptance.
The 500-participant Minnesota Road Fee Test Study investigated technologies to charge mileage-based user fees and improve compliance with traffic control devices.

Design a trip planning website to capture and convey real-world factors such as gas prices and congestion information.
Evaluation of a Multimodal Trip Planning System (MMTPS) in Northeastern Illinois

Integrate Road Weather Information Systems program and Transportation Management Centers to improve internal operations practices.
Evaluated based on the experience of the Utah DOT's integration of their Weather Operations/RWIS Program with Traffic Operations.

Beware that modeling may not be a suitable substitute for before-after studies of ITS integration projects.
Experience from Minnesota's Traveler Information Guidance and Emergency Routing (TIGER) Project.

Expect non-custom hardware and software to have technology limitations that may affect operational capabilities.
The Chicago, Illinois and Montgomery County, Maryland experience in procuring and developing advanced parking information system hardware and software.

Keep technical solutions open-ended in the early stages of an ITS research project, and follow a research oriented contract vehicle.
Experience from the New York Advanced Traveler Information System (ATIS) Implementation and Integration Project

Utilize transportation tools in communications, traffic control, and monitoring and prediction to maximize the ability of the highway network to support evacuation operations.
Experience nationwide in the successful use of the transportation network in emergency evacuations with advance notice.

Include public and private sector transportation organizations as stakeholders in emergency evacuation operations and involve them in the preparedness and response planning.
Experience nationwide in the successful use of the transportation network in emergency evacuations with advance notice.

Utilize ITS technologies to improve highway efficiency in emergency evacuations with advance notice.
Experience nationwide in the successful use of the transportation network in emergency evacuations with advance notice.

Draw on the strengths of complementary relationships between the public and private sectors for successful implementation of ITS projects.
The E-470 Public Highway Authority’s experience in forging public-private partnerships for design, construction, operations, and maintenance of an electronic toll highway facility.

Coordinate extensively with agency staff and vendors when integrating a Transportation Management Center with Computer Aided Dispatch Systems.
Utah's experience with integrating a Transportation Management Center with Computer Aided Dispatch systems.

Clearly define information sharing procedures among agencies in an integrated Transportation Management Center-Computer Aided Dispatch system.
Utah's experience with integrating a Transportation Management Center with Computer Aided Dispatch systems.

Prepare traveler information Web sites for high usage under emergency or disaster conditions.
Experience from the nation's top traffic and transit information Web sites.

Focus on usability when designing traffic information Web sites.
Experience from the nation's top traffic and transit information Web sites.

Assess what users want when developing a traffic information Web site.
The experience of several of the nation’s top traffic and transit information Web site developers.

Integrate traveler information Web site development with existing systems and other organizations.
The experience of several of the nation's top traffic and transit information Web site developers.

Collect high quality data with committed workers to help ensure reliable and consistent 511 services for tourism.
Kentucky's experience offering tourism related services through its 511 Travel System.

Ensure users have easy access to 511 operators and tourism information.
Kentucky's experience offering tourism related services through its 511 Travel System.

Be aware of the challenges of disseminating travel information during disasters in rural areas.
Experiences of a panel of experts in disaster information dissemination.

Closely coordinate the content and delivery of travel information messages to the public during disasters.
Experiences of a panel of experts in disaster information dissemination.

Adequately plan for the ATIS operational needs for communicating with the public during disasters.
Experiences of a panel of experts in disaster information dissemination.

Invest in research and development for emergency integration.
Experience from 38 TMCs across the country.

Plan for the transport of special need populations, such as nursing home residents, during no-notice evacuations by advance identification of wheelchair accessible buses and shelters.
Experience from a no-notice evacuation moving residents from nursing homes to escape the plume from a hazardous-materials fire.

Consult with traffic engineers early in the process of no-notice evacuations to secure the use of traffic management resources and to identify routes for evacuation and re-entry.
Experience from an emergency incident in which 3,000 residents were evacuated under no-notice conditions due to a toxic chemical spill.

Identify a single agency to be responsible for maintenance of an emergency vehicle preemption system.
The experience of multiple agencies with emergency vehicle preemption systems.

Employ the core set of measures, as appropriate, to measure customer satisfaction with 511.
Experience from Implementing a Standard Evaluation Approach and Measures as Part of the Arizona 511 Model Deployment.

Adhere to the proposed standard evaluation approach in order to facilitate high response rates and to collect reliable data on 511 implementation.
Experience from Implementing a Standard Evaluation Approach and Measures as Part of the Arizona 511 Model Deployment.

Carefully consider the overall design and content of the 511 customer survey questions.
Experience from Implementing a Standard Evaluation Approach and Measures as Part of the Arizona 511 Model Deployment.

Expect to spend time and effort in testing and refining the voice recognition features of a 511 system.
An Arizona Department of Transportation experience in 511 implementation.

Perform System Monitoring of 511 Systems.
A national experience with the development and deployment of 511 Systems.

Develop a user-oriented system for displaying travel time messages on dynamic messages signs.
Four American Cities' experiences with Travel Time Messaging on Dynamic Message Signs.

Use the U.S. Department of Transportation's Biohazard Operational Concept as a blueprint to guide the development of a biohazard event management plan.
Recommendations for defining the organizational structure, processes and policies for transportation management during a biohazard incident.

Manage response to a biohazard emergency using Emergency Activation Levels, an Incident Management System, and Emergency Operations Centers.
Recommendations for defining the system of direction and control of a state DOT for transportation management during a biohazard incident.

Treat maintenance staff as customers and beneficiaries of ATIS information.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Treat system operators as the client and consider their perspectives during ATIS project development.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Consider how implementing an ATIS system will impact staffing and training requirements.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Consider that ATIS deployment in rural and/or remote areas presents special challenges.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Provide drivers with sufficient managed lane information that can be easily disseminated and understood.
A guidance provided by the Texas Transportation Institute on providing user information in managed lanes facilities.

Balance project goals against the constraints and capabilities of project partners.
Virginia DOT’s experience integrating data from public works and public safety agencies.

Develop early deployment and rapid prototyping strategies to improve the project development process.
Virginia DOT’s experience integrating data from public works and public safety agencies.

Follow accepted guidelines to create concise, effective messages to communicate to the public using Dynamic Message Signs (DMS).
Guidance from a Dynamic Message Sign handbook and from the use of DMSs in metropolitan areas.

Limit CMS message length to allow for adequate reading time at high speeds.
Best practices for use of CMS shared from several states.

Involve both public and private sectors in disseminating emergency management and disaster recovery information
A nationwide evaluation of Advanced Traveler Information Systems and emergency management

Follow a rigorous financial approach for estimating the true costs & savings from outsourcing highway maintenance services.
Experiences from Massachusetts, Virginia, Oklahoma, Texas, Florida and British Columbia in outsourcing highway maintenance services.

Coordinate extensively with other stakeholder agencies.
New Mexico’s experience planning, deployment and operating a work zone traffic and incident management system.

Use ITS to implement a reliable communications system in work zones.
New Mexico’s experience in planning, deploying and operating a work zone traffic and incident management system.

Ensure initial and ongoing success of ITS deployments by providing sufficient start-up time, maintaining flexibility, and performing maintenance needs in-house.
New Mexico’s experience with planning, deployment and operating a work zone traffic and incident management system.

Investigate procurement alternatives of leasing, buying, or building equipment to minimize operations and maintenance costs.
Montana Department of Transportation's experience in procuring hardware and software for the statewide 511 traveler information system.

Allocate adequate staff time for planning and management oversight to monitor progress and address issues.
Montana Department of Transportation's experience in human resource and personnel management during implementation of the statewide 511 traveler information system.

Provide accurate and timely road condition and weather forecast information to rural travelers in cold weather regions.
Montana Department of Transportation’s experience in designing and deploying the statewide 511 traveler information system.

Anticipate and plan for delays in deployment related to weather and the physical environment.
Alaska DOT&PF’s experience integrating a common technology into ITS and IT plans.

Adopt adequate and thorough procurement processes which cover purchases of both standardized commodity type equipment and highly complex integrated ITS components.
Silicon Valley Smart Corridor’s experience with procuring equipment for the development of an integrated freeway, arterial and incident management system.

Design the 511 system to handle the surge in call volume during major events.
A national experience with the development and deployment of 511 Systems.

Make sure 511 Systems are customer and market driven to help ensure they are utilized by travelers.
A national experience with the development and deployment of 511 Systems.

Improve management and operational procedures during a natural disaster by extending and supporting communication systems and networks.
A Texas Department of Transportation (TxDOT) experience with Tropical Storm Allison's effect on the Houston Metropolitan Transportation system.

Implement 511 using the Guidelines issued by the 511 Deployment Coalition.
The Florida Department of Transportation's experience with implementing a regional ATIS program in the Miami tri-county region

Identify all transportation, incident management, and emergency response entities and strive to resolve issues with semantics and terminology among different agencies.
The experiences in multi-agency coordination, emergency response, and transportation operations within the National Capital Region on September 11, 2001.

Provide a single message to the public to assure consistency and to correct inaccurate crisis information.
Transportation agencies share their experiences in coordinating with the media during and after a catastrophic event – in this case, September 11, 2001, in the National Capital Region.

Provide a single message to the public to assure consistency and to correct inaccurate crisis information.
Transportation agencies share their experiences in coordinating with the media during and after a catastrophic event – in this case, September 11, 2001, in the National Capital Region.

Deploy ITS systems strategically to achieve benefits.
San Antonio’s experience with integration of freeway and arterial management systems.

Integrate freeway and alternate route operations to achieve greater benefits.
San Antonio’s experience with integration of freeway and arterial management systems.

Use ITS Standards to achieve interchangeability and interoperability for Dynamic Message Signs.
Experience of nine agencies using Dynamic Message Signs built to NTCIP specifications.

Integrate market research in the planning process for consumer-oriented projects.
Experience in the deployment of a traveler information system for Interstate 95

Allocate sufficient resources for technology deployment and operator training to improve incident detection and verification.
Experience of transportation professionals nationwide in developing successful incident management programs.

Manage resources to optimize incident response and clearance times to reduce the impact on traffic flow.
Experience of transportation professionals nationwide in developing successful incident management programs.

Follow a modular approach when deploying complex projects in locations with a shortened construction season.
Experience from the Integrated Corridor Traffic Management Project in Minnesota

Adjust the different expectations and motivations of public and private partners to prevent future delays.
California's experience with a regional travel information system launched by a public-private alliance.

Utilize well-equipped safety service patrols to assist highway motorists after vehicle malfunctions or crashes, and to coordinate a safe and efficient response.
Testimonials of the benefits of safety service patrols from staff of several state DOTs, travelers, and others.

Select appropriate technologies to enable emergency notification and response systems to complement traditional 9-1-1 service.
Colorado and Washington’s experience with emergency notification and response systems.

Provide consistent and high-quality information to influence traveler behavior.
National experience with evaluating user response to freeway management systems.

Plan diversion routes carefully to avoid negative consequences on designated alternate routes.
National experience with route diversion for incident management.