Lesson

Utilize well-equipped safety service patrols to assist highway motorists after vehicle malfunctions or crashes, and to coordinate a safe and efficient response.

Testimonials of the benefits of safety service patrols from staff of several state DOTs, travelers, and others.


1/1/1999
Chicago,Illinois,United States; Atlanta,Georgia,United States; Houston,Texas,United States; Minneapolis,Minnesota,United States; San Jose,California,United States; San Francisco,California,United States; Virginia,United States; Washington,United States


Background (Show)

Lesson Learned

Utilize well-equipped safety service patrols to assist highway motorists after vehicle malfunctions or crashes, and to coordinate a safe and efficient response.
  • Safety service patrols keep affected motorists safe after incidents, minimize the disruption of incidents to other traffic and prevent secondary incidents, and maximize traffic flow. They also coordinate the necessary response.
  • Safety service patrols are a cost-effective component of a traffic management system, providing tremendous savings with a relatively low investment.
  • Safety service patrols help stranded motorists and earn taxpayer satisfaction, garnering letters and telephone calls of praise for the state DOT.
  • Outfitting these patrols with ITS tools such as automatic vehicle location devices, global positioning system receivers, cell phones, lighted arrow boards, and mobile variable message signs allows them to reach trouble spots more quickly and then manage traffic better and coordinate the response more effectively.


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Source

Improving Mobility, Saving Lives - Safety Service Patrols

Author: ITS JPO

Published By: ITS JPO

Source Date: 1/1/1999

EDL Number: 6872

Other Reference Number: FHWA-JPO-99-005

URL: http://ntl.bts.gov/lib/jpodocs/BROCHURE/6872.pdf

Lesson Contacts

Lesson Analyst:

Jane Lappin
Volpe National Transportation Systems Center
617-494-3692
jane.lappin@volpe.dot.gov


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Lesson ID: 2005-00072