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Systems Engineering Graphic for Concept of OperationsConcept of Operations (121 unique lessons found)

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Consider the impact fees have on parking behavior.
Experience from the smart parking field test at the Rockridge, Oakland BART station.

Utilize transportation tools in communications, traffic control, and monitoring and prediction to maximize the ability of the highway network to support evacuation operations.
Experience nationwide in the successful use of the transportation network in emergency evacuations with advance notice.

Include public and private sector transportation organizations as stakeholders in emergency evacuation operations and involve them in the preparedness and response planning.
Experience nationwide in the successful use of the transportation network in emergency evacuations with advance notice.

Utilize ITS technologies to improve highway efficiency in emergency evacuations with advance notice.
Experience nationwide in the successful use of the transportation network in emergency evacuations with advance notice.

Ensure electronic toll collection systems are interoperable with neighboring toll facilities.
The Washington State Department of Transportation’s experience with planning for tolling implementation.

Evaluate pros and cons of different methods for electronic toll collection.
The Washington State Department of Transportation’s experience with planning for tolling implementation.

Optimize back office tolling operations.
The Washington State Department of Transportation’s experience with planning for tolling implementation.

Consider various toll methods to push traffic demand away from peak hours.
The Washington State Department of Transportation’s experience with planning for tolling implementation.

Thoroughly test, evaluate, and maintain animal detections systems.
Montana and Pennsylvania's experience with deploying animal detection systems.

Coordinate extensively with agency staff and vendors when integrating a Transportation Management Center with Computer Aided Dispatch Systems.
Utah's experience with integrating a Transportation Management Center with Computer Aided Dispatch systems.

Clearly define information sharing procedures among agencies in an integrated Transportation Management Center-Computer Aided Dispatch system.
Utah's experience with integrating a Transportation Management Center with Computer Aided Dispatch systems.

Build a strong partnership between transportation and public safety agencies, and establish clear operational rules from the start.
An experience operating a CAD-TMC (Computer-Aided Dispatch - Traffic Management Center) in Washington State.

Establish partnerships with agencies that share regional ITS needs in order to maximize synergies.
A Colorado DOT experience in deploying the I-70 ITS Integration project

Collect high quality data with committed workers to help ensure reliable and consistent 511 services for tourism.
Kentucky's experience offering tourism related services through its 511 Travel System.

Ensure users have easy access to 511 operators and tourism information.
Kentucky's experience offering tourism related services through its 511 Travel System.

Understand the issues, strategies and trade-offs that motivate agencies to join in a regional partnership and provide appropriate support.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Plan for greater time and project complexity than expected.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Consider a consensus organizational model to help assure support and participation of partners in a regional fare card project.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Be aware of operational issues regarding the development of coordinated transit systems
Experience from the Lake Tahoe Coordinated Transit System.

Consider the value of implementing a limited fare pass system initially to serve as an interim experience base for a comprehensive region-wide electronic fare card system.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Be aware of the challenges of disseminating travel information during disasters in rural areas.
Experiences of a panel of experts in disaster information dissemination.

Closely coordinate the content and delivery of travel information messages to the public during disasters.
Experiences of a panel of experts in disaster information dissemination.

Adequately planning and consider ATIS operational needs for communicating with the public during disasters
Experiences of a panel of experts in disaster information dissemination.

Maintain, reinforce, and expand existing programs to improve traffic signal operations.
Wisconsin’s experience with operating and maintaining a statewide traffic signal system program.

Invest in research and development for emergency integration.
Experience from 38 TMCs across the country.

Plan for the transport of special need populations, such as nursing home residents, during no-notice evacuations by advance identification of wheelchair accessible buses and shelters.
Experience from a no-notice evacuation moving residents from nursing homes to escape the plume from a hazardous-materials fire.

Consult with traffic engineers early in the process of no-notice evacuations to secure the use of traffic management resources and to identify routes for evacuation and re-entry.
Experience from an emergency incident in which 3,000 residents were evacuated under no-notice conditions due to a toxic chemical spill.

Maximize the value of an RWIS investment for maintenance staff through follow-on staff training and usage tracking.
An Idaho Transportation Department experience in Road-Weather Information System integration.

Exercise careful planning in preparation for issuing an RFP to help mitigate cost, schedule, and performance risks.
The Riverside Transit Agency experience with the methods of award and terms and conditions used to procure equipment and software for automatic vehicle location (AVL) and computer-aided dispatch (CAD).

Determine agency capability level when selecting the most appropriate ITS procurement package.
Experience from a review of ITS contracting methods and practices. Step 4 of the Decision Model.

Identify a single agency to be responsible for maintenance of an emergency vehicle preemption system.
The experience of multiple agencies with emergency vehicle preemption systems.

Create a Transportation Management Center staffing plan that ensures appropriate staffing, staffing skills, and organization adaptability.
The United States and Canada's experience with Transportation Management Center staffing and scheduling.

Create a Transportation Management Center plan to handle potential emergencies and special events.
The United States and Canada's experience with Transportation Management Center staffing and scheduling.

Implement different staffing arrangements to meet various scheduling demands at a Transportation Management Center.
The United States and Canada's experience with Transportation Management Center staffing and scheduling.

Optimize staffing and scheduling at Transportation Management Centers by using job and workload analysis techniques.
The United States and Canada's experience with Transportation Management Center staffing and scheduling.

Engage in project planning and make initial decisions about the ITS procurement process.
Experience from a review of ITS contracting methods and practices. Step 1 of the Decision Model.

Use a flexible approach and accepted techniques for project management.
Maryland, New York, and Connecticut's experience with electronic toll collection and electronic screening.

Consider requirements definition and system design Issues for Archived Data Management Systems.
Experience from six Archived Data Management Systems case studies.

Adhere to the proposed standard evaluation approach in order to facilitate high response rates and to collect reliable data on 511 implementation.
Experience from Implementing a Standard Evaluation Approach and Measures as Part of the Arizona 511 Model Deployment.

Develop a Concept of Operations (ConOps) to help project partners stay focused on the true needs of an ITS deployment.
The City of Lincoln, Nebraska’s experience in using systems engineering practices to define needs for an Automated Vehicle Location (AVL) project.

Involve and collaborate with a broad range of users during software design, development, testing, and deployment to increase the return on investment.
New Mexico Department of Transportation's experience in designing and deploying a web-based software application to simplify the increasing complexity of coordinating rural transit funding.

Develop a user-oriented system for displaying travel time messages on dynamic messages signs.
Four American Cities' experiences with Travel Time Messaging on Dynamic Message Signs.

Optimize travel time messaging operations by improving the way in which data is collected, analyzed, and displayed.
Four American Cities' experiences with Travel Time Messaging on Dynamic Message Signs.

Use the U.S. Department of Transportation's Biohazard Operational Concept as a blueprint to guide the development of a biohazard event management plan.
Recommendations for defining the organizational structure, processes and policies for transportation management during a biohazard incident.

Manage response to a biohazard emergency using Emergency Activation Levels, an Incident Management System, and Emergency Operations Centers.
Recommendations for defining the system of direction and control of a state DOT for transportation management during a biohazard incident.

Treat maintenance staff as the client and encourage their participation in the ATIS planning and deployment processes.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Treat system operators as the client and consider their perspectives during ATIS project development.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Implement ATIS technology in a way that supports the maintenance staff.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Consider how implementing an ATIS system will impact staffing and training requirements.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Evaluate administrative and support staffing needs to close gaps in ITS operational support.
A New Jersey Department of Transportation experience with ITS operations and maintenance in Transportation Operations Centers (TOCs).

Develop a unified approach for a statewide intelligent transportation systems (ITS) deployment policy.
A New Jersey Department of Transportation experience with ITS operations and maintenance in Transportation Operations Centers (TOCs).

Strengthen existing maintenance and repair capabilities at Transportation Operation Centers (TOCs).
A New Jersey Department of Transportation experience with ITS operations and maintenance in Transportation Operations Centers (TOCs).

Consider operational issues of electronic toll collection and enforcement with value pricing projects.
The experience of managed lanes projects in California, Texas and New Jersey.

Engage in comprehensive planning and coordination of managed lanes projects.
The experience of managed lanes projects in California, Texas and New Jersey.

Consider using real time traffic control system to overcome mobility and safety obstacles in a work zone.
An Illinois Department of Transportation experience using ITS in work zones.

Follow accepted guidelines to create concise, effective messages to communicate to the public using Dynamic Message Signs (DMS).
Guidance from a Dynamic Message Sign handbook and from the use of DMSs in metropolitan areas.

Develop a strategic maintenance and operations plan to improve efficiency and productivity.
Kentucky's experience with employing strategies to support and coordinate ITS maintenance and operations activities.

Assure accurate late train arrival forecasts in support of a Connection Protection system.
Experience of the Utah Transit Authority in implementing a Connection Protection program for rail-to-bus passenger transfers in Salt Lake City.

Use a regional approach for traffic signal systems operations to realize cost efficiencies.
The City of Minneapolis Department of Public Works' experience.

Coordinate extensively with other stakeholder agencies.
New Mexico’s experience planning, deployment and operating a work zone traffic and incident management system.

Anticipate and plan for potential institutional barriers, especially in multi-agency deployments.
Alaska DOT&PF’s experience integrating a common technology into its ITS and IT plans.

Design the 511 system to handle the surge in call volume during major events.
A national experience with the development and deployment of 511 Systems.

Consider potential system enhancements to meet heavy demand.
Utah DOT’s experience managing the development and deployment of arterial and freeway management systems

Examine multiple funding sources and anticipate unforeseen costs associated with deploying transit ITS.
Five rural transit agencies' experiences in applying ITS to rural transit.

Design an ITS procurement process carefully to ensure the best outcome for vendor selection and performance.
Five rural transit agencies' experiences in applying ITS to rural transit.

Establish and follow a comprehensive project plan in anticipation of the deployment of ITS resources.
Five rural transit agencies' experiences in applying ITS to rural transit.

Enable and enforce managed lane facilities using various ITS tools.
The experience of four State DOTs and Canada in enforcing managed lanes facilities.

Develop a long term vision for an Advanced Public Transportation System (APTS).
Experience from the Cape Cod Advanced Public Transit System.

Identify regional needs from the bottom up and ensure that specific rural needs are not neglected in state/regional ITS strategic plans.
National experience with performing regional inventories and defining needs for ITS strategic plans.

Design the system to withstand the demands of the physical environment in which it will be deployed.
Virginia's experience implementing a pilot automatic vehicle location (AVL) system in an urban winter maintenance operations setting.

Design and tailor system technology to deliver information of useful quality and quantity, that the user can reasonably absorb.
Virginia's experience implementing a pilot automatic vehicle location (AVL) system in an urban winter maintenance operations setting

Plan for ongoing logistical support, including the designation of a project champion.
Virginia's experience implementing a pilot automatic vehicle location (AVL) system in an urban winter maintenance operations setting.

Use task order contracts to develop, deploy, and maintain traffic signal control systems.
An experience based on the synthesis of best practices nationwide.

Use a three level approach to identify the needs of the transit system: assess, analyze, and predict.
Nationwide experience with assisting transit system managers in deploying ITS.

Develop long-range plans to ensure the success and continuity of advanced traveler information systems.
Institutional lessons from a partnership to implement emerging ITS technologies in the Seattle metropolitan area.

Develop a regional ITS Architecture and a telecommunications ITS architecture as part of a needs assessment for developing the most appropriate telecommunications solution.
Experiences from the Departments of Transportation (DOTS) of multiple states in selecting telecommunications options.

Define roles and responsibilities clearly in a public/private project to reduce delays.
Institutional lessons from a test of a wide-area network to communicate traffic conditions in the Seattle area.

Select appropriate technologies to enable emergency notification and response systems to complement traditional 9-1-1 service.
Colorado and Washington’s experience with emergency notification and response systems.

Develop procurement procedures for public-private partnership projects that address partnership issues.
A Virginia Department of Transportation experience in procuring ITS through a public-private partnership.


Related Resources:

Concept of Operations Systems Engineering for Intelligent Transportation Systems, January 2007
http://ops.fhwa.dot.gov/publications/seitsguide/section4.htm#s4.3
Cost: Free

Concept of Operations Template – Appendix R, Florida's Statewide Systems Engineering Management Plan, Version 2, Florida Department of Transportation, March 2005
http://www.floridaits.com/SEMP/Files/PDF_Report/ApxR.pdf
Cost: Free

Concept of Operations
Systems Engineering Guidebook for ITS, California Department of Transportation Division of Research and Innovation, January 2007
http://www.fhwa.dot.gov/cadiv/segb/views/document/Sections/Section3/3_4_3.htm
Cost: Free

IEEE Guide for Information Technology-System Definition-Concept of Operations (ConOps) Document, IEEE Std 1362-1998
Cost: (price may range from $62 - $93 depending on retail source)

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