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Understand user and usability issues surrounding the development and deployment of kiosks and Interactive Voice Response (IVR) systems.Experience from the Lake Tahoe Coordinated Transit System.
Perform System Monitoring of 511 Systems.A national experience with the development and deployment of 511 Systems.
Test new signal timing plans, even on a shoestring budget.Experience from a synthesis of signal timing projects.
Optimize travel time messaging operations by improving the way in which data is collected, analyzed, and displayed. Four American Cities' experiences with Travel Time Messaging on Dynamic Message Signs.
Evaluate and upgrade TOC maintenance programs on an on-going basis. A New Jersey Department of Transportation experience with ITS operations and maintenance in Transportation Operations Centers (TOCs).
Adopt a performance-based, proactive approach to traffic signal system operations in order to maximize operational efficiency.The City of Minneapolis Department of Public Works' experience.
System Validation Systems Engineering for Intelligent Transportation Systems, January 2007 http://ops.fhwa.dot.gov/publications/seitsguide/section4.htm#s4.9 Cost: Free
System Validation Systems Engineering Guidebook for ITS, California Department of Transportation Division of Research and Innovation, January 2007 http://www.fhwa.dot.gov/cadiv/segb/views/document/Sections/Section3/3_7_1.htm Cost: Free
Buede D. M., The Engineering Design of Systems: Models and Methods, Wiley Inter-Science, 2000 Cost: (price may range from $54 - $110 depending on retail source)
Sage, A.P., Systems Management: for Information Technology and Software Engineering, Wiley Inter-Science, 1995 Cost: (price may range from $18 - $132 depending on retail source)
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