Transit Systems (121 unique lessons found)

Cloud computing will be key to meeting many of the challenges to store and access the huge volume of big transportation data.
Challenges and opportunities for handling the volume, velocity, and variety of transportation data and harnessing for decision-making purposes.

Colorado DOT offers lessons learned after recovering from two 2018 ransomware attacks.
Planning in place, availability of offline backups, and coordination between CDOT and State, Federal, and private entities helped Colorado Department of Transportation (CDOT) maintain operations and recover from two successive ransomware attacks in 2018 without paying ransom.

Understand cities' markets and customer bases to define a tailored service and increase the utilization rates of carsharing and new mobility services.
Best practices for launching new mobility services and scaling business models to achieve maximum profitability.

Implement proper management of curbside activities for rideshare services to maintain smooth traffic flow.
Lessons Learned from a modeling study of congestion and operational impacts of new curb use scenarios related to rideshare services in Lisbon’s Central Business District (CBD).

Maintain stakeholder buy-in and engage the community throughout the design process to ensure your Travel Management and Coordination Center is successful.
The suggestions, derived from San Luis Obispo County's own experiences creating and implementing their TMCC, provide useful detail to agencies looking to implement a TMCC in their own area.

Obtain buy-in from on-the-ground staff to remain aware of potential effective, flexible solutions.
The summary report, from Washington County, Oregon, briefly discussed some key strategies that assisted in keeping weather solutions under budgetary and resource constraints.

To minimize emissions, adhere to high performance design specifications.
The report, performed by the Connecticut Academy of Science and Engineering, identified key modernization techniques to minimize the overall carbon footprints of the agency's rolling stock and facilities.

Take a collaborative approach to work constructively with private transit providers on regulatory approaches.
Strategies for public agencies looking to constructively engage with operators of private transit services.

Build a strong public-private partnership to bring electric mobility to more people.
Lessons learned from BlueIndy, an electric car sharing service.

A Smart City must address real-world challenges, not just deploy technology.
A summary report of key takeaways from applications for USDOT’s Smart City Challenge

Engage labor early and address accessibility issues at the outset when considering partnering with new mobility services.
Experiences of two transit operators in entering service delivery partnerships with a Transportation Network Company (TNC) and with a micro-transit operator.

Understand consumer needs and requirements and create a low-risk trial environment in the development of Mobility as a Service applications.
A web-based smartphone application combining public transport, car sharing, rental car service, taxi and bike-sharing services was piloted in Gothenburg, Sweden,

Engage in robust targeted marketing and communication when forming partnerships with private mobility providers.
Experience of one transit agency entering a pilot service delivery partnership with a microtransit operator.

Payment integration efforts should focus on committed, engaged stakeholders and work to minimize the complexity of coordination to avoid cumbersome governance issues.
The recommendations, created for an effort to integrate payments across agencies in New Orleans, emphasized the need for flexibility and incremental change to mitigate risk.

USDOT offers guidance to plan for, prevent, detect, and respond to cybersecurity challenges associated with TMCs.
Article on potential attackers, common cyber-attack processes, and potential points of TMC vulnerability offers TMC managers and operators strategies to prepare for and respond to incidents.

Standardize reporting and communication processes for partnering agencies when developing a regional travel management center.
Regional travel management and coordination center implementation experiences of the Lower Savannah Aging, Disability & Transportation Resource Center in South Carolina.

When implementing congestion pricing, considerations must be made for the impact dynamic tolling will have on travel choice and behavior among a specific region and/or corridor’s travelers.
Seattle/Lake Washington Corridor (S/LWC)’s Urban Partnership Agreement (UPA) corridor users’ experiences with congestion pricing and its impact on their travel behavior.

Provide data visualization and analysis applications to build support for data archiving and transportation ITS and Operations overall.
The Regional Integrated Transportation Information System in the Maryland, Washington DC region gains support through the visualization tools and easy access they provide to their users.

Design a trip planning website to capture and convey real-world factors such as gas prices and congestion information.
Evaluation of a Multimodal Trip Planning System (MMTPS) in Northeastern Illinois

Consider procuring computer and network hardware independently when feasible and procure right-sized systems.
Washoe County’s experience implementing a comprehensive transit ITS program.

Encourage staff to find creative and efficient uses of ITS to improve operations through better communications.
Washoe County’s experience implementing a comprehensive transit ITS program.

Develop a long-term ITS vision and use systems engineering processes to successfully manage ITS deployments.
Chattanooga Area Regional Transportation Authority's experience in deploying transit ITS

Tailor the standard systems engineering process model to suit an agency’s ITS deployment scale and needs.
Chattanooga Area Regional Transportation Authority's experience in deploying transit ITS

Resolve conflicts between traditional data sources by using archived data.
Results from the Planning for Operations Case Study from the Metropolitan Transportation Commission in San Francisco California

Expect non-custom hardware and software to have technology limitations that may affect operational capabilities.
The Chicago, Illinois and Montgomery County, Maryland experience in procuring and developing advanced parking information system hardware and software.

Training is important for Archived Data User Service (ADUS) acceptance and increased use.
Experience from Caifornia's training program for the PeMS Freeway Archive provide in the 2007 ADUS TRB Workshop

Draw on the strengths of complementary relationships between the public and private sectors for successful implementation of ITS projects.
The E-470 Public Highway Authority’s experience in forging public-private partnerships for design, construction, operations, and maintenance of an electronic toll highway facility.

Anticipate, understand, address and manage the risks associated with fare card technologies and the vendor relationship.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Understand the issues, strategies and trade-offs that motivate agencies to join in a regional partnership and provide appropriate support.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Plan for greater time and project complexity than expected.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Consider a consensus organizational model to help assure support and participation of partners in a regional fare card project.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Provide for appropriate legal support services to address the many significant legal issues faced in implementing a regional fare card project.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Be aware of operational issues regarding the development of coordinated transit systems
Experience from the Lake Tahoe Coordinated Transit System.

Establish a coordinated fare structure to effectively accommodate differences in fare structures across participating agencies.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Consider the implications of ITS transit technologies on operational efficiencies.
Experience from the Lake Tahoe Coordinated Transit System.

Examine the contextual factors and carefully manage the associated issues that will determine the success or failure of a regional fare card project.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Seek a variety of funding sources to support a regional fare card project, and offer a finance plan that encourages participation.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Consider the value of implementing a limited fare pass system initially to serve as an interim experience base for a comprehensive region-wide electronic fare card system.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Consider the pros and cons of performance bonds as they may not be appropriate for all types of procurements.
The Riverside Transit Agency experience with the terms and conditions for procuring equipment and software for automatic vehicle location (AVL) and computer-aided dispatch (CAD).

Exercise careful planning in preparation for issuing an RFP to help mitigate cost, schedule, and performance risks.
The Riverside Transit Agency experience with the methods of award and terms and conditions used to procure equipment and software for automatic vehicle location (AVL) and computer-aided dispatch (CAD).

Consider issuing separate awards for specific project components when procuring divergent technologies, equipment, or services.
The Riverside Transit Agency experience with the methods used to procure equipment and software for automatic vehicle location (AVL) and computer-aided dispatch (CAD).

Consider requirements definition and system design Issues for Archived Data Management Systems.
Experience from six Archived Data Management Systems case studies.

Anticipate challenges in planning and deploying smart card technology in a rural environment.
New Mexico's experience with the implementation of Intelligent Coordinated Transit Smart Card Technology.

Involve and collaborate with a broad range of users during software design, development, testing, and deployment to increase the return on investment.
New Mexico Department of Transportation's experience in designing and deploying a web-based software application to simplify the increasing complexity of coordinating rural transit funding.

Develop a detailed cardholder recruitment plan in the planning phase of the project, to provide guidance on processes to set pricing, and to ensure high user involvement and loyalty.
Orlando, Florida's experience with a Field Operational Test (FOT) on using a single smart card for transportation payments at facilities operated by multiple regional agencies.

Seek assurances from your suppliers and sub-contractors, that their production and manufacturing schedules will meet your project schedule and inventory requirements throughout the lifecycle of the project.
Orlando, Florida's experience with a Field Operational Test (FOT) on using a single smart card for transportation payments at facilities operated by multiple regional agencies.

Establish a forum for decision-makers and project managers to come together to receive project updates, work through critical project issues, make decisions, and support successful institutional collaboration in a project involving multiple agencies.
Orlando, Florida's experience with a Field Operational Test (FOT) on using a single smart card for transportation payments at facilities operated by multiple regional agencies.

Provide for large sample sizes when conducting before/after data collection efforts, to avoid impacting the ability to reveal statistically significant differences during the evaluation's statistical analysis.
Orlando, Florida's experience with a Field Operational Test (FOT) on using a single smart card for transportation payments at facilities operated by multiple regional agencies.

Include significant planning and development time in the overall project schedule to accommodate identifying and addressing the various compatibility issues, to integrate existing legacy system equipment across multiple agencies.
Orlando, Florida's experience with a Field Operational Test (FOT) on using a single smart card for transportation payments at facilities operated by multiple regional agencies.

Establish a clear understanding among all partners on the level of technical support to be provided by suppliers and integrators, as equipment provided in-kind or at a reduced cost is often provided with minimal technical support.
Orlando, Florida's experience with a Field Operational Test (FOT) on using a single smart card for transportation payments at facilities operated by multiple regional agencies.

Build support for operations and management activities by using data collected and archived to demonstrate data archival benefits.
National experience using archived traffic detector data for monitoring highway performance.

Gather information on activities and events that can affect system performance.
National experience using archived traffic detector data for monitoring highway performance.

Encourage agencies collecting data to use the collected data to improve their own agency functions.
National experience using archived traffic detector data for monitoring highway performance.

Use available datasets that can eventually capture the benefits of improved or ideal data, instead of waiting for a silver bullet dataset.
National experience using archived traffic detector data for monitoring highway performance.

Establish and thoroughly document accurate data collection and management procedures with the involvement of traffic managers.
National experience using archived traffic detector data for monitoring highway performance.

Assure accurate late train arrival forecasts in support of a Connection Protection system.
Experience of the Utah Transit Authority in implementing a Connection Protection program for rail-to-bus passenger transfers in Salt Lake City.

Incorporate real-time bus and train location information in the Connection Protection algorithm.
Experience of the Utah Transit Authority in implementing a Connection Protection program for rail-to-bus passenger transfers in Salt Lake City.

Adjust bus schedules to assure adequate time to accomplish rail-to-bus connections, given the risk of late train arrivals at connecting stations.
Experience of the Utah Transit Authority in implementing a Connection Protection program for rail-to-bus passenger transfers in Salt Lake City.

Recognize the value of other agencies' experiences when planning an ITS project.
TriMet's experience with the deployment of Transit Tracker in Portland Oregon.

Recognize potential institutional issues when deploying an ITS system.
TriMet’s experience with the deployment of Transit Tracker in Portland Oregon.

Improve ITS data quality to achieve better analysis standards.
National experience with ITS data archiving, sharing and usage.

Provide easy and low-cost access to ITS data to facilitate data usage.
National experience with ITS data archiving, sharing and usage.

Design the system to withstand the demands of the physical environment in which it will be deployed.
Virginia's experience implementing a pilot automatic vehicle location (AVL) system in an urban winter maintenance operations setting.

Design and tailor system technology to deliver information of useful quality and quantity, that the user can reasonably absorb.
Virginia's experience implementing a pilot automatic vehicle location (AVL) system in an urban winter maintenance operations setting

Do not count on revenue generation from data sharing to subsidize the operation and maintenance expenses of advanced traveler information systems.
A survey of transportation agencies and private firms involved in providing traveler information services.

Establish a champion and open communication among stakeholders to help enable regional smart card programs.
Ventura County’s experience with the deployment of an automated transit fare collection system.

Establish a pricing structure for the new fare media that makes them competitive with other available fare media.
Ventura County’s experience with an automated transit fare collection system.

Ensure customer acceptance of new technology.
Ventura County’s experience with an automated transit fare collection system.

Develop written policies that delimit the use and distribution of data.
A national experience with resolving the issues regarding the collection, distribution, and retention of transportation data.

Improve demand response transit using ITS technology, including CAD/AVL, with Mobile Data Terminals (MDT), electronic ID cards, and Geographic Information Systems (GIS).
Different paratransit agency experiences with CAD/AVL, Mobile Data Terminals, electronic ID cards and GIS, all to accomplish improved operational goals, is outlined.

USDOT provides advice for state DOTs considering deployment of connected vehicle technology.
The U.S. Department of Transportation (USDOT) releases seven basic steps for states and infrastructure owners/operators to follow when they are considering deployments for connected vehicle technology.