Leadership & Partnerships (150 unique lessons found)

T3 Webinars

Engage political champions to keep controversial High-Occupancy Toll (HOT) lane projects on track.(15 December 2011)
Experience with the variable pricing projects in Los Angeles (Interim Results)

Involve all appropriate stakeholders in the planning and development of the project to encourage coordination and collaboration. (9 May 2008)
The Chicago, Illinois and Montgomery County, Maryland experience in working with multi-jurisdictional stakeholders in the development of an advanced parking information system.

Develop a project champion succession plan within participating organizations to avoid orphaning a project.( 2 March 2007)
The Great Lakes ITS project management experience from a change in political leadership.

Recognize the challenges of using public-private partnerships in deployed coordinated transit systems.(4/14/2006)
Experience from the Lake Tahoe Coordinated Transit System.

Invest in research and development for emergency integration.(2/28/2006)
Experience from 38 TMCs across the country.

Recognize the value of inter-agency partnerships when implementing ITS projects.(12/29/2004)
A Colorado DOT experience in deploying a large multi-jurisdictional ITS project

Utilize public education and outreach in managed lane projects.(November, 2004)
The experience of managed lanes projects in California, Texas and New Jersey.

Anticipate and plan for potential institutional barriers, especially in multi-agency deployments.(12/1/2003)
Alaska DOT&PF’s experience integrating a common technology into its ITS and IT plans.

Ensure having a management-level champion to facilitate recruitment of participants and retain operational staff.(December 2002)
An experience of human resource challenges in the multi-agency deployment for the Electronic Intermodal Supply Chain Manifest Operational Test.

Plan for ongoing logistical support, including the designation of a project champion.(4/1/2002)
Virginia's experience implementing a pilot automatic vehicle location (AVL) system in an urban winter maintenance operations setting.

Consider seven key planning requirements of an effective ITS Program.(3/15/2002 1:00:00 AM)
Experience from a case study of the Virginia Department of Transportation's I-81 ITS Program.

Clearly define the organizational structure and establish an ITS Program Coordinator to insure an effective ITS Program.(3/15/2002 1:00:00 AM)
Experience from a case study of the Virginia Department of Transportation’s I-81 ITS Program.

Establish a champion and open communication among stakeholders to help enable regional smart card programs.(9/1/2001)
Ventura County’s experience with the deployment of an automated transit fare collection system.

Carefully select a project manager to be responsible for deployment and testing of new ITS technology.(3/1/1999)
A Washington State Department of Transportation (WSDOT) experience with testing of new variable speed limit technology to reduce winter crashes on a mountain pass.

Refine institutional arrangements when deploying connected vehicle technology to outline the expectations of partners in terms of service, outcomes and reporting.(12/13/2018)
Lessons Learned from the Design/Build/Test Phase of the USDOT’s Connected Vehicle Pilot Program.

A Federal report highlights best practices for ITS programs that plan to implement connected vehicle (CV) technology.(07/01/2018)
Guidance for short-, medium-, and long-term transportation planning efforts.

Maintain stakeholder buy-in and engage the community throughout the design process to ensure your Travel Management and Coordination Center is successful.(04/01/2018)
The suggestions, derived from San Luis Obispo County's own experiences creating and implementing their TMCC, provide useful detail to agencies looking to implement a TMCC in their own area.

Develop collaborations with probe and crowdsourced data platforms to manage traffic in real-time, make better infrastructure decisions, and provide accurate and relevant travel information directly to citizens.(03/01/2018)
This report presents challenges, opportunities, and lessons learned from the Port Authority of New York and New Jersey’s experience establishing a program collaboration with third parties and use of crowdsourced data through Waze’s Connected Citizens Program.

Build a strong public-private partnership to bring electric mobility to more people.(April 2017)
Lessons learned from BlueIndy, an electric car sharing service.

Engage in robust targeted marketing and communication when forming partnerships with private mobility providers.(10/01/2016)
Experience of one transit agency entering a pilot service delivery partnership with a microtransit operator.

Payment integration efforts should focus on committed, engaged stakeholders and work to minimize the complexity of coordination to avoid cumbersome governance issues.(9/1/2015)
The recommendations, created for an effort to integrate payments across agencies in New Orleans, emphasized the need for flexibility and incremental change to mitigate risk.

Clearly communicate requirements and testing procedures to connected vehicle device developers, and allow for industry input and iteration for less mature devices. (September 2015)
Experience from fostering the development of connected vehicle devices for the Safety Pilot Model Deployment in Ann Arbor, Michigan.

Proactively establish working relationships with all partner stakeholder groups. (October, 2008)
A Utah Department of Transportation Experience from the expansion of the CommuterLink intelligent transportation system.

Beware that inter-agency funding arrangements can lead to delays in awarding and executing project contracts.( 2 March 2007)
The experience of Wayne County and the Wayne County Airport Authority in securing earmarked funds and executing contracts.

Ensure electronic toll collection systems are interoperable with neighboring toll facilities.(September, 2006)
The Washington State Department of Transportation’s experience with planning for tolling implementation.

Draw on the strengths of complementary relationships between the public and private sectors for successful implementation of ITS projects.(August 2006)
The E-470 Public Highway Authority’s experience in forging public-private partnerships for design, construction, operations, and maintenance of an electronic toll highway facility.

Build a strong partnership between transportation and public safety agencies, and establish clear operational rules from the start.(July 2006)
An experience operating a CAD-TMC (Computer-Aided Dispatch - Traffic Management Center) in Washington State.

Establish partnerships with agencies that share regional ITS needs in order to maximize synergies. (June 2006)
A Colorado DOT experience in deploying the I-70 ITS Integration project

Consider a consensus organizational model to help assure support and participation of partners in a regional fare card project.(4/14/2006)
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Recognize the challenges of using public-private partnerships in deployed coordinated transit systems.(4/14/2006)
Experience from the Lake Tahoe Coordinated Transit System.

Examine the contextual factors and carefully manage the associated issues that will determine the success or failure of a regional fare card project.(4/14/2006)
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Invest in research and development for emergency integration.(2/28/2006)
Experience from 38 TMCs across the country.

Establish a centralized database for all winter maintenance-related weather information.(2/2/2006)
An Idaho Transportation Department experience in Road-Weather Information System integration.

Consider issuing separate awards for specific project components when procuring divergent technologies, equipment, or services.(January 2006)
The Riverside Transit Agency experience with the methods used to procure equipment and software for automatic vehicle location (AVL) and computer-aided dispatch (CAD).

Identify a single agency to be responsible for maintenance of an emergency vehicle preemption system.(January 2006)
The experience of multiple agencies with emergency vehicle preemption systems.

Foster efficiency and joint commitment by promoting an open and cooperative relationship among all parties involved in the project.(January 2005)
Virginia DOT’s experience integrating data from public works and public safety agencies.

Establish a clear leader and command structure when working on a major, interagency project. (1/1/2005)
Boston, Massachusetts’s experience with transportation planning for special events.

Consider public/private partnerships and unique financing methods as ways to cover costs for managed lanes projects.(2005)
Guidance provided by the Texas Transportation Institute on funding and financing managed lanes projects.

Plan sufficient time for facilitating and accommodating interagency relationship-building for major events. (1/1/2005)
Boston, Massachusetts’s experience with transportation planning for special events.

Recognize the value of inter-agency partnerships when implementing ITS projects.(12/29/2004)
A Colorado DOT experience in deploying a large multi-jurisdictional ITS project

Enhance collaboration by sharing office space among operations stakeholders.(11/30/2004)
Ohio's experience with the development of a multi-jurisdictional operations facility.

Engage in comprehensive planning and coordination of managed lanes projects.(November, 2004)
The experience of managed lanes projects in California, Texas and New Jersey.

Implement compatible Electronic Toll Collection systems in every state.(October, 2004)
A retrospective of what's been learned since the first ITS Strategic Plan developed in 1992.

Implement a commercial vehicle e-credentialing program in order to make administration and roadside inspections more efficient, keep vehicles moving on the state's roads, and expedite registration.(9/1/2004)
Washington State’s experience with deploying Commercial Vehicle Information Systems and Networks (CVISN) Electronic Credentialing.

Coordinate extensively with other stakeholder agencies.(1/1/2004)
New Mexico’s experience planning, deployment and operating a work zone traffic and incident management system.

Identify innovative solutions for deploying Information Stations that report real-time data for weather and traffic monitoring in the event of a hurricane.(11/1/2003)
Experience from nine transportation management projects on hurricane evacuation preparedness.

Consider using incentives to encourage the participation of private sector freight operators.(5 October 2003)
The Port Authority of New York and New Jersey's experience in developing the FIRST system and gaining participation from industry stakeholders in the system's operation.

Use a bi-national stakeholder forum to help apply ITS technology at an international border crossing.(10/1/2003)
A public-private partnership experience in deploying a bi-national electronic truck border crossing system at the Washington /British Columbia border.

Realize that stakeholder policies, priorities, and personnel training are critical to ensure consistency and schedule adherence in deploying integrated systems.(9/23/2003)
Silicon Valley Smart Corridor's stakeholder experience in the deployment of an integrated freeway, arterial and incident management systems and the impact on deployment delays.

Recognize that interoperability is becoming an important issue in achieving the vision of a nationwide 511 system.(9/3/2003)
A national experience with the development and deployment of 511 Systems.

Create a successful public-private agency partnership based on good communications, flexibility, and minimal impact to partners' customers to deploy new technology.(12/1/2002)
A Washington State experience with testing of electronic container door seals through a freight supply chain.

Foster cooperation among stakeholders when building institutional integration for ITS deployment.(10/1/2002)
Nationwide experience with institutional integration for a Regional ITS Architecture.

Set attainable goals when developing a business model for ITS projects.(April 2002)
The Florida Department of Transportation's experience with implementing a regional ATIS program in the Miami tri-county region.

Consider using the public-private partnering method to provide ITS services.(April 2002)
The Florida Department of Transportation's experience with implementing a regional ATIS program in the Miami tri-county region.

Identify all transportation, incident management, and emergency response entities and strive to resolve issues with semantics and terminology among different agencies.(March 2002)
The experiences in multi-agency coordination, emergency response, and transportation operations within the National Capital Region on September 11, 2001.

Develop a formal ITS data sharing policy for your agency(1/1/2002)
A survey of transportation agencies and private firms involved in providing traveler information services.

Do not count on revenue generation from data sharing to subsidize the operation and maintenance expenses of advanced traveler information systems.(1/1/2002)
A survey of transportation agencies and private firms involved in providing traveler information services.

Establish a champion and open communication among stakeholders to help enable regional smart card programs.(9/1/2001)
Ventura County’s experience with the deployment of an automated transit fare collection system.

Establish technical requirements during the planning stages of the project and monitor on-going performance of those requirements.(9/1/2001)
Ventura County’s experience with an automated transit fare collection system.

Cooperate with organizations representing different operating philosophies, priorities, budgets, and constituents to integrate ITS.(6/1/2001)
San Antonio's experience with the integration of freeway and arterial management systems.

Coordinate across jurisdictions/regions and share resources to reduce future costs and delays.(5/1/2001)
Major metropolitan areas' experiences with formalized incident management programs.

Take advantage of time-specific opportunities to organize and build support for a formal incident management program.(5/1/2001)
Major metropolitan areas' experiences with formalized incident management programs.

Use ITS Standards to achieve interchangeability and interoperability for Dynamic Message Signs.(Spring 2001)
Experience of nine agencies using Dynamic Message Signs built to NTCIP specifications.

Establish the roles and responsibilities for overall management of the project at the onset, and alter the field operation test (FOT) process if needed.(January 2001)
Irvine, California's experience in managing a field operational test of an integrated Advanced Transportation Management System.

Choose proven technology and avoid changes to specifications.(January 2001)
Irvine, California's experience in implementing a field operational test of an integrated Advanced Transportation Management System.

Establish a working group among public sector partners to address liability issues.(December 2000)
A Phoenix area experience with establishing procedures for cross jurisdictional signal control.

Develop an Incident Management Program strategy and plan.(April 2000)
Experience of transportation professionals nationwide in developing successful incident management programs.

Manage resources to optimize incident response and clearance times to reduce the impact on traffic flow.(April 2000)
Experience of transportation professionals nationwide in developing successful incident management programs.

Establish a public-private network for improved project efficiency.(12/1/1999)
California's experience with a regional travel information system launched by a public-private alliance.

Adjust the different expectations and motivations of public and private partners to prevent future delays.(12/1/1999)
California's experience with a regional travel information system launched by a public-private alliance.

Develop written policies to address liability issues early.(3/1/1999)
A national experience in assigning liability among project participants.

Address intellectual property rights issues early.(3/1/1999)
A national experience in overcoming the assignment of intellectual property rights.

Minimize problems in creating contractual arrangements for testing a new ITS technology by creating negotiating benchmarks, designing a partnership arrangement, and developing a separate procurement process for different technological components. (3/1/1999)
A Washington State Department of Transportation’s experience with testing of new variable speed limit technology to reduce winter accidents on a mountain pass.

Define roles and responsibilities clearly in a public/private project to reduce delays.(10/19/1998)
Institutional lessons from a test of a wide-area network to communicate traffic conditions in the Seattle area.

National Operations Center of Excellence (NOCoE) provides updates on SPaT Challenge activities in recorded Webinar #7. (07/17/2018)
Principal investigators discuss the status of operational SPaT deployments in the City of Las Vegas, Salt Lake City, and the Northern Virginia Test Bed.

Incentivize participation in CV deployments through benefits such as toll discounts(11/01/2017)
Success Stories from the USDOT’s Connected Vehicle Pilot Program

Marketing the benefits of roadway pricing strategies throughout the lifespan of a project can improve public perception of these projects.(04/01/2013)
A study of institutional issues and challenges associated with implementing roadway pricing strategies.

Continually monitor effect of tolls on traveler behavior to maintain operational livelihood.(January 21, 2011)
Lessons Learned from Florida's 95 Express HOT lanes Implementation in Miami-Dade

Work closely with project partners and stakeholders(June 2006)
Experience from the State of Vermont Multimodal Passenger Information, Transit Signal Priority and ITS System Planning Project

Be aware of technology and training issues when pioneering new transit technologies.(4/14/2006)
Experience from the Lake Tahoe Coordinated Transit System.

Pursue a vigorous 511 marketing program, especially to promote new types of information targeted to specific user groups.(30 September 2005)
An Arizona Department of Transportation experience in 511 implementation.

Develop a user-oriented system for displaying travel time messages on dynamic messages signs. (May, 2005)
Four American Cities' experiences with Travel Time Messaging on Dynamic Message Signs.

Keep the public informed with current accurate information to promote knowledgeable travel decisions. (1/1/2005)
Boston, Massachusetts’s experience with transportation planning for special events.

Plan sufficient time for facilitating and accommodating interagency relationship-building for major events. (1/1/2005)
Boston, Massachusetts’s experience with transportation planning for special events.

Utilize public education and outreach in managed lane projects.(November, 2004)
The experience of managed lanes projects in California, Texas and New Jersey.

Present information graphically to improve comprehension.(10/1/2004)
National experience using archived traffic detector data for monitoring highway performance.

Build public awareness of large-scale construction projects and keep the public informed of work zone schedules to help minimize the associated travel impacts.(1/1/2004)
New Mexico’s experience planning, deployment and operating a work zone traffic and incident management system.

Provide accurate and timely road condition and weather forecast information to rural travelers in cold weather regions.(12/30/2003)
Montana Department of Transportation’s experience in designing and deploying the statewide 511 traveler information system.

Effectively communicate plans for implementing contraflow lanes during a hurricane evacuation.(11/1/2003)
Experience from nine transportation management projects on hurricane evacuation preparedness.

Create a successful public-private agency partnership based on good communications, flexibility, and minimal impact to partners' customers to deploy new technology.(12/1/2002)
A Washington State experience with testing of electronic container door seals through a freight supply chain.

Foster cooperation among stakeholders when building institutional integration for ITS deployment.(10/1/2002)
Nationwide experience with institutional integration for a Regional ITS Architecture.

Identify regional needs from the bottom up and ensure that specific rural needs are not neglected in state/regional ITS strategic plans.(7/1/2002)
National experience with performing regional inventories and defining needs for ITS strategic plans.

Use a three level approach to identify the needs of the transit system: assess, analyze, and predict.(1/1/2002)
Nationwide experience with assisting transit system managers in deploying ITS.

Establish a champion and open communication among stakeholders to help enable regional smart card programs.(9/1/2001)
Ventura County’s experience with the deployment of an automated transit fare collection system.

Ensure customer acceptance of new technology.(9/1/2001)
Ventura County’s experience with an automated transit fare collection system.

Coordinate across jurisdictions/regions and share resources to reduce future costs and delays.(5/1/2001)
Major metropolitan areas' experiences with formalized incident management programs.

Involve the private sector in the implementation of multiple advanced traveler information technologies.(30 May 2000)
Institutional lessons from a partnership to implement emerging ITS technologies in the Seattle metropolitan area.

Understand system standards and protocols to save time during the development of an Advanced Traveler Information System (ATIS).(10/19/1998)
Institutional lessons from a test of a wide-area network to communicate traffic conditions in the Seattle area.

Provide consistent and high-quality information to influence traveler behavior.(6/1/1998)
National experience with evaluating user response to freeway management systems.

Keep the public informed with current accurate information to promote knowledgeable travel decisions. (1/1/2005)
Boston, Massachusetts’s experience with transportation planning for special events.

Utilize public education and outreach in managed lane projects.(November, 2004)
The experience of managed lanes projects in California, Texas and New Jersey.

Build public awareness of large-scale construction projects and keep the public informed of work zone schedules to help minimize the associated travel impacts.(1/1/2004)
New Mexico’s experience planning, deployment and operating a work zone traffic and incident management system.

Effectively communicate plans for implementing contraflow lanes during a hurricane evacuation.(11/1/2003)
Experience from nine transportation management projects on hurricane evacuation preparedness.

Provide a single message to the public to assure consistency and to correct inaccurate crisis information.(March 2002)
Transportation agencies share their experiences in coordinating with the media during and after a catastrophic event – in this case, September 11, 2001, in the National Capital Region.

Ensure customer acceptance of new technology.(9/1/2001)
Ventura County’s experience with an automated transit fare collection system.

Coordinate across jurisdictions/regions and share resources to reduce future costs and delays.(5/1/2001)
Major metropolitan areas' experiences with formalized incident management programs.

Manage goals and identify successes to maintain public and constituent agency support for a coordinated incident management program.(5/1/2001)
Major metropolitan areas' experiences with formalized incident management programs.

Develop written policies that delimit the use and distribution of data.(3/1/1999)
A national experience with resolving the issues regarding the collection, distribution, and retention of transportation data.

Utilize well-equipped safety service patrols to assist highway motorists after vehicle malfunctions or crashes, and to coordinate a safe and efficient response.(1/1/1999)
Testimonials of the benefits of safety service patrols from staff of several state DOTs, travelers, and others.

Pursue technology based, high risk policies incrementally to better manage likely organizational and technological challenges.(August 2011)
San Francisco Municipal Transportation Agency's experience in implementing advanced parking management (Interim Results).

Address toll enforcement issues during the initial phase of planning process; with particular attention paid to the legal structure and potential enforcement technologies. (September, 2006)
The Washington State Department of Transportation’s experience with planning for tolling implementation.

Clearly define information sharing procedures among agencies in an integrated Transportation Management Center-Computer Aided Dispatch system.(July 2006)
Utah's experience with integrating a Transportation Management Center with Computer Aided Dispatch systems.

Understand the issues, strategies and trade-offs that motivate agencies to join in a regional partnership and provide appropriate support.(4/14/2006)
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Plan for greater time and project complexity than expected.(4/14/2006)
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Consider a consensus organizational model to help assure support and participation of partners in a regional fare card project.(4/14/2006)
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Recognize the challenges of using public-private partnerships in deployed coordinated transit systems.(4/14/2006)
Experience from the Lake Tahoe Coordinated Transit System.

Provide for appropriate legal support services to address the many significant legal issues faced in implementing a regional fare card project.(4/14/2006)
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Examine the contextual factors and carefully manage the associated issues that will determine the success or failure of a regional fare card project.(4/14/2006)
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Consider the value of implementing a limited fare pass system initially to serve as an interim experience base for a comprehensive region-wide electronic fare card system.(4/14/2006)
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Invest in research and development for emergency integration.(2/28/2006)
Experience from 38 TMCs across the country.

Foster efficiency and joint commitment by promoting an open and cooperative relationship among all parties involved in the project.(January 2005)
Virginia DOT’s experience integrating data from public works and public safety agencies.

Establish a clear leader and command structure when working on a major, interagency project. (1/1/2005)
Boston, Massachusetts’s experience with transportation planning for special events.

Plan sufficient time for facilitating and accommodating interagency relationship-building for major events. (1/1/2005)
Boston, Massachusetts’s experience with transportation planning for special events.

Apply systems engineering principles for improved project management.(12/29/2004)
A Colorado DOT experience in deploying a large multi-jurisdictional ITS project

Establish a forum for decision-makers and project managers to come together to receive project updates, work through critical project issues, make decisions, and support successful institutional collaboration in a project involving multiple agencies.(8/1/2004)
Orlando, Florida's experience with a Field Operational Test (FOT) on using a single smart card for transportation payments at facilities operated by multiple regional agencies.

Coordinate extensively with other stakeholder agencies.(1/1/2004)
New Mexico’s experience planning, deployment and operating a work zone traffic and incident management system.

Consider seven key planning requirements of an effective ITS Program.(3/15/2002 1:00:00 AM)
Experience from a case study of the Virginia Department of Transportation's I-81 ITS Program.

Clearly define the organizational structure and establish an ITS Program Coordinator to insure an effective ITS Program.(3/15/2002 1:00:00 AM)
Experience from a case study of the Virginia Department of Transportation’s I-81 ITS Program.

Cooperate with organizations representing different operating philosophies, priorities, budgets, and constituents to integrate ITS.(6/1/2001)
San Antonio's experience with the integration of freeway and arterial management systems.

Coordinate across jurisdictions/regions and share resources to reduce future costs and delays.(5/1/2001)
Major metropolitan areas' experiences with formalized incident management programs.

Choose proven technology and avoid changes to specifications.(January 2001)
Irvine, California's experience in implementing a field operational test of an integrated Advanced Transportation Management System.

Adjust the different expectations and motivations of public and private partners to prevent future delays.(12/1/1999)
California's experience with a regional travel information system launched by a public-private alliance.