All Lessons for Source

Source: Effects of Catastrophic Events on Transportation System Management and Operations: The Pentagon and the National Capitol Region - September 11, 2001

Plan for system redundancies to ensure appropriate incident response activities and continuity of operations during emergency situations.(March 2002)
The National Capital Region's experiences in emergency response after September 11, 2001.

Identify all transportation, incident management, and emergency response entities and strive to resolve issues with semantics and terminology among different agencies.(March 2002)
The experiences in multi-agency coordination, emergency response, and transportation operations within the National Capital Region on September 11, 2001.

Provide a single message to the public to assure consistency and to correct inaccurate crisis information.(March 2002)
Transportation agencies share their experiences in coordinating with the media during and after a catastrophic event – in this case, September 11, 2001, in the National Capital Region.