Operations and Maintenance (176 unique lessons found)

Provide commuters with predictive traffic measures to improve trip planning and reduce congestion during peak hours.
Santa-Clara County experience with intelligent traffic signals, real-time traffic data, intersection surveillance systems, and cloud technology with edge computing.

Connected Vehicle Vehicle-to-Infrastructure deployment in Tallahassee, FL realizes importance of field reviews, placement of devices, and roadway geography.
As part of the Signal Phase and Timing (SPaT) Challenge, the City of Tallahassee is working to provide SPaT and geographic intersection description information to motorized and non-motorized road users through a connected transportation system.

Connected vehicle deployers should assess field equipment and organizational capabilities that will be needed to support core CV components.
Lessons Learned from the Design/Build/Test Phase of the USDOT's Connected Vehicle Pilot Program.

Cloud computing will be key to meeting many of the challenges to store and access the huge volume of big transportation data.
Challenges and opportunities for handling the volume, velocity, and variety of transportation data and harnessing for decision-making purposes.

Probe vehicle data provide a "flexible and robust" basis for identifying inefficient arterial corridors.
The Iowa DOT study used already-purchased traffic data in lieu of expensive field infrastructure to identify corridors in need of optimization.

Colorado DOT offers lessons learned after recovering from two 2018 ransomware attacks.
Planning in place, availability of offline backups, and coordination between CDOT and State, Federal, and private entities helped Colorado Department of Transportation (CDOT) maintain operations and recover from two successive ransomware attacks in 2018 without paying ransom.

National Operations Center of Excellence (NOCoE) provides updates on SPaT Challenge activities in recorded Webinar #7.
Principal investigators discuss the status of operational SPaT deployments in the City of Las Vegas, Salt Lake City, and the Northern Virginia Test Bed.

The project team of an Automated Shuttle Bus piloted in Minnesota learned that the bus required additional infrastructure at MnROAD and snow and ice removal for future operations.
A demonstration project in Minnesota provided a good first step in understanding the impacts of winter climate on automated technology.

Small-scale study suggests that TNCs are particularly effective mobility solutions for short-term business trips.
The study, which focused on the difference in behavior when renting a car or using TNCs for transportation, found that TNCs could encourage significant cost saving effects.

Cross-validate data streams and identify areas where automated processes can reduce workloads to efficiently and effectively manage traveler information.
The best-practices report from Caltrans identifies key strategies to handle and process data on a state-wide scale.

Local TMCs should "start small" with technology testing and focus on successful solutions for a focused deployment approach, says Road Commission for Oakland County.
RCOC, which administers the second-largest TMC in North America, attributes its success to its refined approach to testing new technologies.

Perform robust observations at intersections before determining whether red-light cameras should be installed.
Understanding whether red-light cameras would be a useful in the first place.

Obtain buy-in from on-the-ground staff to remain aware of potential effective, flexible solutions.
The summary report, from Washington County, Oregon, briefly discussed some key strategies that assisted in keeping weather solutions under budgetary and resource constraints.

Develop collaborations with probe and crowdsourced data platforms to manage traffic in real-time, make better infrastructure decisions, and provide accurate and relevant travel information directly to citizens.
This report presents challenges, opportunities, and lessons learned from the Port Authority of New York and New Jersey’s experience establishing a program collaboration with third parties and use of crowdsourced data through Waze’s Connected Citizens Program.

To minimize emissions, adhere to high performance design specifications.
The report, performed by the Connecticut Academy of Science and Engineering, identified key modernization techniques to minimize the overall carbon footprints of the agency's rolling stock and facilities.

Beware that work zone construction equipment operating at low speed can block and interfere with portable traffic detection systems used to control variable speed limit systems in active work zones.
Utah Department of Transportation (UDOT) implements dynamic management of portable variable speed limit (PVSL) technology to reduce regulatory speed limits in active work spaces.

Cast a broad net in evaluating traveler behavior: Managed Lanes analysis finds evidence of "theory blindness" that can impact model accuracy.
The report, submitted to the TRB Annual Meeting, found that traveler behavior often conflicted with expected behavior.

Perform outreach to snowplow drivers to address privacy and distraction concerns prior to successful deployment of snowplow dash cam integration into 511.
The Minnesota Department of Transportation installed dash cameras on snowplows and linked the feeds to their traveler information system.

Outreach efforts identify near-term action items to promote connected vehicle deployment in rural areas.
The USDOT conducted a Rural Connected Vehicle Gap Analysis which identified factors impeding deployment and recommendations for moving forward with connected vehicles in rural areas.

Recalibrate parking rate adjustment models when changes to parking policies and regulations may affect non-payment behavior.
San Francisco Municipal Transportation Agency’s (SFMTA) experience managing a large-scale demand-responsive parking system.

Automate collection of parking occupancy data when traditional parking surveys lack resolution and sample size to support large-scale demand-responsive parking management systems.
San Francisco Municipal Transportation Agency’s (SFMTA) experience managing a large-scale demand-responsive parking system.

Use a local SQL Lite database with positional data to improve the performance of GIS applications
Evaluation of the Wyoming DOT's Road Condition Reporting Application

USDOT offers guidance to plan for, prevent, detect, and respond to cybersecurity challenges associated with TMCs.
Article on potential attackers, common cyber-attack processes, and potential points of TMC vulnerability offers TMC managers and operators strategies to prepare for and respond to incidents.

LiDAR scanning systems collect huge amounts of geospatial data in a very short time; plan for major data reduction efforts that require intensive computing, software development, and technical expertise.
A review of highway inventory data collection methods vital to the implementation of the Highway Safety Manual (HSM) at the state level.

When implementing congestion pricing, considerations must be made for the impact dynamic tolling will have on travel choice and behavior among a specific region and/or corridor’s travelers.
Seattle/Lake Washington Corridor (S/LWC)’s Urban Partnership Agreement (UPA) corridor users’ experiences with congestion pricing and its impact on their travel behavior.

Plan to recalibrate traffic sensors to accommodate lane shifts and other changes near work zones.
Experience using multi-jurisdictional ITS to support freeway work zone operations.

Use Model Systems Engineering (SE) Documents for Deployment of Adaptive Signal Control Technology Systems
Systems Engineering guidance developed through lessons learned in national deployments of Adaptive Signal Control Technology systems

Pursue technology based, high risk policies incrementally to better manage likely organizational and technological challenges.
San Francisco Municipal Transportation Agency's experience in implementing advanced parking management (Interim Results).

Continually monitor effect of tolls on traveler behavior to maintain operational livelihood.
Lessons Learned from Florida's 95 Express HOT lanes Implementation in Miami-Dade

Encourage staff to find creative and efficient uses of ITS to improve operations through better communications.
Washoe County’s experience implementing a comprehensive transit ITS program.

Integrate Road Weather Information Systems program and Transportation Management Centers to improve internal operations practices.
Evaluated based on the experience of the Utah DOT's integration of their Weather Operations/RWIS Program with Traffic Operations.

Apply system engineering principles for the success of complex ITS projects.
Colorado DOT's experience implementing an integrated TMC.

Ensure the accuracy and consistency of an MDSS to build user confidence and trust.
From the experience of Maine Department of Transportation.

Build support for the use of an MDSS tool in order to overcome institutional barriers.
From the experience of Maine Department of Transportation.

Training is important for Archived Data User Service (ADUS) acceptance and increased use.
Experience from Caifornia's training program for the PeMS Freeway Archive provide in the 2007 ADUS TRB Workshop

Thoroughly test, evaluate, and maintain animal detections systems.
Montana and Pennsylvania's experience with deploying animal detection systems.

Anticipate ongoing modifications to transit communication systems when integrating a Transportation Management Center with Computer Aided Dispatch systems.
Utah's experience with integrating a Transportation Management Center with Computer Aided Dispatch systems.

Clearly define information sharing procedures among agencies in an integrated Transportation Management Center-Computer Aided Dispatch system.
Utah's experience with integrating a Transportation Management Center with Computer Aided Dispatch systems.

Build a strong partnership between transportation and public safety agencies, and establish clear operational rules from the start.
An experience operating a CAD-TMC (Computer-Aided Dispatch - Traffic Management Center) in Washington State.

Assess what users want when developing a traffic information Web site.
The experience of several of the nation’s top traffic and transit information Web site developers.

Collect high quality data with committed workers to help ensure reliable and consistent 511 services for tourism.
Kentucky's experience offering tourism related services through its 511 Travel System.

Ensure users have easy access to 511 operators and tourism information.
Kentucky's experience offering tourism related services through its 511 Travel System.

Be aware of funding issues when deploying ITS transit systems.
Experience from the Lake Tahoe Coordinated Transit System.

Be aware of funding issues when deploying ITS transit systems.
Experience from the Lake Tahoe Coordinated Transit System.

Anticipate and address challenges to consistently operating a transit signal priority (TSP) system.
Experience from a cooperative project between Sacramento County and the Sacramento Regional Transit District in deploying a transit signal priority system.

Be aware of operational issues regarding the development of coordinated transit systems
Experience from the Lake Tahoe Coordinated Transit System.

Be aware of the challenges of disseminating travel information during disasters in rural areas.
Experiences of a panel of experts in disaster information dissemination.

Closely coordinate the content and delivery of travel information messages to the public during disasters.
Experiences of a panel of experts in disaster information dissemination.

Adequately plan for the ATIS operational needs for communicating with the public during disasters.
Experiences of a panel of experts in disaster information dissemination.

Invest in research and development for emergency integration.
Experience from 38 TMCs across the country.

Consult with traffic engineers early in the process of no-notice evacuations to secure the use of traffic management resources and to identify routes for evacuation and re-entry.
Experience from an emergency incident in which 3,000 residents were evacuated under no-notice conditions due to a toxic chemical spill.

Establish a centralized database for all winter maintenance-related weather information.
An Idaho Transportation Department experience in Road-Weather Information System integration.

Maximize the value of an RWIS investment for maintenance staff through follow-on staff training and usage tracking.
An Idaho Transportation Department experience in Road-Weather Information System integration.

Exercise careful planning in preparation for issuing an RFP to help mitigate cost, schedule, and performance risks.
The Riverside Transit Agency experience with the methods of award and terms and conditions used to procure equipment and software for automatic vehicle location (AVL) and computer-aided dispatch (CAD).

Identify a single agency to be responsible for maintenance of an emergency vehicle preemption system.
The experience of multiple agencies with emergency vehicle preemption systems.

Implement different staffing arrangements to meet various scheduling demands at a Transportation Management Center.
The United States and Canada's experience with Transportation Management Center staffing and scheduling.

Consider requirements definition and system design Issues for Archived Data Management Systems.
Experience from six Archived Data Management Systems case studies.

Anticipate challenges in planning and deploying smart card technology in a rural environment.
New Mexico's experience with the implementation of Intelligent Coordinated Transit Smart Card Technology.

Treat maintenance staff as the client and encourage their participation in the ATIS planning and deployment processes.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Treat system operators as the client and consider their perspectives during ATIS project development.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Consider that integration with existing ITS technologies and the vendor selection process can impact project implementation schedules and costs.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Implement ATIS technology in a way that supports the maintenance staff.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Consider that ATIS deployment in rural and/or remote areas presents special challenges.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Implement standardized procedures for sharing, accessing and storing transportation data across the enterprise.
Five transit systems' experiences with geographic data systems technology investment.

Evaluate and upgrade TOC maintenance programs on an on-going basis.
A New Jersey Department of Transportation experience with ITS operations and maintenance in Transportation Operations Centers (TOCs).

Strengthen existing maintenance and repair capabilities at Transportation Operation Centers (TOCs).
A New Jersey Department of Transportation experience with ITS operations and maintenance in Transportation Operations Centers (TOCs).

Incorporate operational performance measures in strategic and long-range plans.
A Washington State DOT experience in linking performance measurement to strategic planning.

Enhance collaboration by sharing office space among operations stakeholders.
Ohio's experience with the development of a multi-jurisdictional operations facility.

Engage in active management of managed lanes projects.
The experience of managed lanes projects in California, Texas and New Jersey.

Use dynamic lane merge systems to improve operations in long term construction zones.
Michigan Department of Transportation's experience with a dynamic lane merge system (DLM)

Follow accepted guidelines to create concise, effective messages to communicate to the public using Dynamic Message Signs (DMS).
Guidance from a Dynamic Message Sign handbook and from the use of DMSs in metropolitan areas.

Develop a strategic maintenance and operations plan to improve efficiency and productivity.
Kentucky's experience with employing strategies to support and coordinate ITS maintenance and operations activities.

Assure accurate late train arrival forecasts in support of a Connection Protection system.
Experience of the Utah Transit Authority in implementing a Connection Protection program for rail-to-bus passenger transfers in Salt Lake City.

Involve both public and private sectors in disseminating emergency management and disaster recovery information
A nationwide evaluation of Advanced Traveler Information Systems and emergency management

Use a regional approach for traffic signal systems operations to realize cost efficiencies.
The City of Minneapolis Department of Public Works' experience.

Follow a rigorous financial approach for estimating the true costs & savings from outsourcing highway maintenance services.
Experiences from Massachusetts, Virginia, Oklahoma, Texas, Florida and British Columbia in outsourcing highway maintenance services.

Ensure initial and ongoing success of ITS deployments by providing sufficient start-up time, maintaining flexibility, and performing maintenance needs in-house.
New Mexico’s experience with planning, deployment and operating a work zone traffic and incident management system.

Include sufficient safeguards to ensure the integrity of the fiber-optic communications infrastructure for ITS.
Silicon Valley Smart Corridor's experience with safeguards and monitoring of integrated freeway, arterial and incident management systems and impact on deployment delays.

Realize that stakeholder policies, priorities, and personnel training are critical to ensure consistency and schedule adherence in deploying integrated systems.
Silicon Valley Smart Corridor's stakeholder experience in the deployment of an integrated freeway, arterial and incident management systems and the impact on deployment delays.

Design the 511 system to handle the surge in call volume during major events.
A national experience with the development and deployment of 511 Systems.

Improve management and operational procedures during a natural disaster by extending and supporting communication systems and networks.
A Texas Department of Transportation (TxDOT) experience with Tropical Storm Allison's effect on the Houston Metropolitan Transportation system.

Consider potential system enhancements to meet heavy demand.
Utah DOT’s experience managing the development and deployment of arterial and freeway management systems

Consider different operational strategies when deploying ITS.
Five rural transit agencies' experiences in applying ITS to rural transit.

Enable and enforce managed lane facilities using various ITS tools.
The experience of four State DOTs and Canada in enforcing managed lanes facilities.

Ensure having a management-level champion to facilitate recruitment of participants and retain operational staff.
An experience of human resource challenges in the multi-agency deployment for the Electronic Intermodal Supply Chain Manifest Operational Test.

Plan for ongoing logistical support, including the designation of a project champion.
Virginia's experience implementing a pilot automatic vehicle location (AVL) system in an urban winter maintenance operations setting.

Hire properly trained staff to deploy and maintain traffic signal systems.
Agencies share experiences managing and operating traffic signal systems.

Make system maintenance response time and local presence a priority when selecting a systems integrator.
Ventura County’s experience with an transit fare collection system integration.

Deploy ITS systems strategically to achieve benefits.
San Antonio’s experience with integration of freeway and arterial management systems.

Integrate freeway and alternate route operations to achieve greater benefits.
San Antonio’s experience with integration of freeway and arterial management systems.

Use tested and effective traffic management systems for Transportation Management Centers (TMCs).
Eight states' experiences with ITS Traffic Management Systems for TMCs.

Consider using contractors for TMC maintenance support.
Eight states' experiences with using contractors for TMCs.

Improve demand response transit using ITS technology, including CAD/AVL, with Mobile Data Terminals (MDT), electronic ID cards, and Geographic Information Systems (GIS).
Different paratransit agency experiences with CAD/AVL, Mobile Data Terminals, electronic ID cards and GIS, all to accomplish improved operational goals, is outlined.