Benefit

In 2006, improvements to Florida's SMART SunGuide Website increased hits to 16,778,000 from 115,000 hits recorded in 2005.


January 2007
Broward County,Florida,United States


Summary Information

The 2006 Annual Report SMART SunGuide Transportation Management Center (TMC) reports significant achievements for the program, including an increased effort in collecting data to create performance measures reports that greatly benefited TMC programming. The SMART SunGuide TMC is considered a model for inter-agency, multi-modal transportation management. The TMC is the communication hub for traffic information along I-95, I-595, and I-75 in Broward County. The center currently operates 24 hours a day, 7 days a week to provide proactive county wide traffic incident management.

By using state-of-the-art ITS tools and resources, the SMART SunGuide TMC staff of 15 operators and supervisors coordinate with the FDOT Road Rangers, Road Watchers, Florida Highway Patrol and other TMC partners to verify incident and congestion locations. This information is then used to post the appropriate messages on Dynamic Message Signs (DMS), the 511 Interactive Voice Response Advanced Traveler Information Service (ATIS) and website (www.511SouthFlorida.com), the SMART SunGuide web site (www.smartsunguide.com), email and text alerts. As part of the South Florida ITS Coalition, information is also shared between the FDOT District 6 SunGuide TMC, FDOT District 4 Palm Beach County Interim Traffic Management System (ITMS), and Florida’s Turnpike Enterprise TMC in Pompano Beach.

The SMART SunGuide TMC provides a website which is a great resource for partnering agencies and the motoring public to get real-time traffic information. Highlights of the website include:
  • Live traffic map, showing real-time events and Road Ranger assists as they are recorded in the SunGuide software
  • DMS messages and CCTV video images viewable by moving the mouse over map icons
  • TMC contact information to provide feedback regarding all services, submit information requests,and schedule tours.
In 2006, improvements were made to the website including:
  • SMART alerts sent via email or text message with real-time lane blockage information
  • Google map available as a viewing option
  • Performance measure reports posted weekly
  • Public forums for the sharing of transportation related ideas
  • Compliance with Americans with Disabilities Act
These improvements to the SMART SunGuide Website increased hits in 2006 to 16,778,000 from 115,000 hits recorded in 2005.

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Source

2006 Annual Report SMART SunGuide Transportation Management Center (TMC)

Author: Florida DOT, District IV

Correspondence with Steve Corbin, FDOT District IV, ITS Operations Manager, February 2007.

Published By: Florida DOT

Source Date: January 2007

URL: http://www.smartsunguide.com/PDF/Annual%20Report%20-%20screen%20V2.pdf

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Related Metropolitan Integration Links

Link 10: Freeway Management to Traveler Information

Typical Deployment Locations

Statewide

Keywords

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Benefit ID: 2009-00601