Lesson

Perform outreach to snowplow drivers to address privacy and distraction concerns prior to successful deployment of snowplow dash cam integration into 511.

The Minnesota Department of Transportation installed dash cameras on snowplows and linked the feeds to their traveler information system.


10/01/2017


Background (Show)

Lesson Learned

The snowplow camera images provided significant benefit to MnDOT staff and the traveling public, and the efforts and expense spent in technical implementation were justified by the project outcomes. It is recommended to install AVL cameras on additional snowplows in the state fleet as deemed necessary by district management and to continue to support the display of snowplow images on MnDOT’s 511 system.

Following are the significant recommendations drawn from the project and the people surveyed and interviewed:
  • Perform outreach efforts to clearly communicate benefits to achieve broad buy-in from snowplow drivers. Provide training and follow-up instruction on use of the camera’s features to encourage drivers to use the manual snapshot and video features.
  • Address drivers’ concerns about privacy directly (i.e., “Big Brother is watching?) and understand that these concerns have lessened over time. Supervisors should be advised not to react too quickly to these concerns.
  • Address concern about in-cab distraction issues by adjusting the system configuration or hardware. This might include making dash camera screens dimmable at the driver’s option, or placing screens and cameras out of critical sightlines.



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Source

Installing Snowplow Cameras and Integrated Images into MnDOT's Traveler Information System

Author: Hirt, Brian and Petersen, Scott

Published By: Minnesota Department of Transportation Research Services & Library

Source Date: 10/01/2017

URL: http://dot.state.mn.us/research/reports/2017/201741.pdf

Lesson Contacts

Lesson Analyst:

Janet Fraser
Noblis
304-848-3924
janet.fraser@noblis.org


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Lesson ID: 2017-00771