Use the National ITS Architecture's User Services and User Service Objectives to reduce the effort required for planning and streamline the process of developing a regional ITS vision.

National experience developing regional ITS visions.

Arizona,United States; Caltrans District 5 (San Luis Obispo),California,United States; Jackson County,Oregon,United States; Siskiyou County,California,United States; Colorado,United States; Kansas,United States; Minnesota,United States; Montana,United States; Nebraska,United States; New Mexico,United States; New York,United States; Oregon,United States; Washington,United States

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Use the National ITS Architecture's "User Services" and "User Service Objectives" to reduce the effort required for planning and streamline the process of developing a regional ITS vision.

By using the National ITS Architecture's "User Services" and "User Service Objectives", planners can reduce their efforts and streamline the process of developing their ITS vision. It is recommended that workshops and focus groups be conducted to develop goals and objectives for the ITS program that map to the identified needs. It is also useful for the goals and objectives to be associated with short-, medium-, and long-term solutions and cross-referenced to individual user services and user service bundles (categorized by Rural and Urban categories).

The ITS user services objectives should be defined on a regional basis. They should address specific objectives, meet customer needs, and target solutions to specific problems.

These actions can increase the efficiency of the planning process.

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Best Practices of Rural and Statewide ITS Strategic Planning

Author: Charles Dankocsik, Mohsen Zarean, David Register, Karen Timpone

Published By: U.S. Department of Transportation, ITS Joint Program Office

Source Date: 7/1/2002

EDL Number: 13608

Other Reference Number: FHWA-OP-02-037

URL: https://rosap.ntl.bts.gov/view/dot/3846

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Lesson Contacts

Lesson Contact(s):

Mohsen Zarean
Iteris, Inc.

Lesson Analyst:

Jane Lappin
Volpe National Transportation Systems Center


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Lesson ID: 2005-00088