Benefit

In Minneapolis, a traffic incident information pager service was used daily by 65 percent of participants, and at least once-per-week by 88 percent of participants; users decided to changed travel routes in 42 percent of the situations.


10 June 1997
Minneapolis,Minnesota,United States


Summary Information

The Genesis project in Minneapolis delivered incident information via alphanumeric pagers.

FINDINGS

A majority of Genesis users (65 percent) reported using the service daily and 88 percent reported using the service once or more per week. Of users who participated in the test, only 2 percent dropped out of the project during operation due to dissatisfaction with the service. An additional indication that users found the service valuable is that users discovered over half of the incidents affecting their travel via Genesis compared to discovering 15 percent of incidents via radio and TV. When users became aware of incidents via Genesis, they chose alternate routes for travel in 42 percent of the situations.

Notes

See Also:
Final Evaluation Report: Genesis Field Operational Test, Prepared by BoozAllen & Hamilton for the FHWA, EDL No. 3005. Washington, DC: September 1997.

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Source

System Effectiveness Test

Author: Wetherby, Bruce


Published By: Draft Genesis

Source Date: 10 June 1997


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Benefit ID: 2000-00042