Local TMCs should "start small" with technology testing and focus on successful solutions for a focused deployment approach, says Road Commission for Oakland County.

RCOC, which administers the second-largest TMC in North America, attributes its success to its refined approach to testing new technologies.


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Lesson Learned

The primary lessons learned from building and operating local TMCs highlighted in the report include:
  • Systems should be technology driven, adapting to new technologies.
  • When testing innovative technologies, start small and focus on the successes to consolidate a focused approach.
  • Be prepared to test more technologies than you implement--only a few trials will materialize into field deployments.
  • Customers expect real-time information and quick resolutions to any problems. It is important that they have relevant information at their fingertips.
  • Personnel are important--agencies should make an effort to properly train and retain qualified staff.
  • Adaptive signals bring significant value in terms of superior operations.
  • Communications upgrades can be important for supporting future growth. They can also provide reduced down time, lower operational costs, augment system security, and support partnerships.
  • It is possible to leverage public-private partnerships to maximize available agency funds for deployment and reinvestment.

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Challenges in Building and Operating a TMC for a Local Government

Author: Jawad, Ahmad

Published By: ITS America

Source Date: 06/04/2018

URL: https://static1.squarespace.com/static/59c3ed7b197aeabbd2a51a3b/t/5b2a53f7f950b7e84b998153/1529500663184/TS12_Paper15634.pdf

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Edward Schweikert


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Lesson ID: 2018-00849