Lesson

Provide robust online resources for cars equipped with automated vehicle technologies as this is the primary place drivers seek this information, not in their owner's manuals.

Survey of Tesla drivers identifies characteristics of early adopters of automated vehicle technology.


May 30, 2017


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Lesson Learned

Current users of Tesla's automated driving features have high levels of trust in the automated driving capability of their vehicles, their trust only increasing with experience. Automation failures were common, but these early adopters were comfortable in handling these situations. The Tesla drivers generally did not use owner manuals to learn about their vehicles, preferring to seek out information about their cars by using online sources. The majority of Tesla drivers check multiple information sources when their car software receives an update. Overall, these findings show that driver needs are changing as the vehicles become smarter and connected.


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Source

Investigating Driver Experience and Augmented Reality Head-Up Displays in Autonomous Vehicles

Author: Dikmen, Murat

Published By: University of Waterloo

Source Date: May 30, 2017

URL: https://uwspace.uwaterloo.ca/handle/10012/11973

Lesson Contacts

Lesson Analyst:

Janet Fraser
Noblis
304-848-3924
janet.fraser@noblis.org


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Lesson ID: 2017-00773