An ATA Foundation study (1992) found that trucking companies who use computer aided dispatch systems can make more runs per truck per day, and improve productivity by 5 to 25 percent.

Nationwide,United States

Summary Information

Additional results are provided in an ATA Foundation 1992 survey of 69 trucking companies operating in an urban area. More than half of the 69 companies surveyed use CAD systems. Productivity gains resulted from an increase in the number of pickups and deliveries per truck per day, ranging from 5 percent to more than 25 percent, with most gains being clustered in the 10 to 20 percent range. The use of two-way text communication systems yielded driver time savings of 30 minutes per day because of the reduced time spent locating and using telephones.


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A Survey of the Use of Six Computing and Communications Technologies in Urban Trucking Operations

Author: ATA Foundation, Inc.

Source Date: 1992


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Goal Areas



automated vehicle location, computer aided dispatch, automatic vehicle locator, AVL, CAD, AVL/CAD

Benefit ID: 2000-00090