In San Jose, California, a paratransit driver commented that she was satisfied with a new AVL/CAD scheduling and routing system, and said it was useful for settling disputes concerning on-time performance .
Date Posted
09/21/2000
San Jose, California, United States
San Jose,
California,
United States
Identifier
2007-B00498
Reaching Out with ITS
Summary Information
This article described the experience of the paratransit transportation broker Outreach program after implementation of several ITS improvements in San Jose, California. Improvements included a digital geographic database, an Automatic Vehicle Location system on a portion of the vehicles under contract to Outreach, and an automatic scheduling and routing system. Outreach benefited from increased ridership, better on-time performance, and a $500,000 reduction in operating costs during the first year of system operations.
FINDINGS
A paratransit driver interviewed in the article indicated satisfaction with the system. In particular, she cited its usefulness in settling driver-passenger disputes concerning on-time performance, and added the AVL system can keep in contact the main control center for added security.
A paratransit driver interviewed in the article indicated satisfaction with the system. In particular, she cited its usefulness in settling driver-passenger disputes concerning on-time performance, and added the AVL system can keep in contact the main control center for added security.
Reaching Out with ITS
Reaching Out with ITS
Source Publication Date
03/02/1997
Publisher
ITS World
Other Reference Number
pages 24-28
Taxonomy (ARC-IT)
Public Transportation »
Transit Vehicle Tracking (PT01)
,
Public Transportation »
Dynamic Transit Operations (PT03)
Goal Areas
Deployment Locations
