Analysis of the Los Angeles Smart Traveler project that deployed a small number of information kiosks found that the number of daily accesses to the system ranged from 20 to 100 in a 20-hour day.

22-28 January 1995
Los Angeles; California; United States

Summary Information

Pre-trip traveler information is also popular for travelers. The Los Angeles Smart Traveler project has deployed a small number of information kiosks in locations such as office lobbies and shopping plazas. The number of daily accesses range from 20 to 100 in a 20-hour day, with the lowest volume in offices and the greatest in busy pedestrian areas. The most frequent request was for a freeway map with 83 percent of users requesting this information. Over half of the accesses included requests for MTA bus and train information.


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Los Angeles Smart Traveler Information Kiosks: A Preliminary Report

Author: Giuliano, G., et al.

Published By: Paper presented at the 74th Annual Transportation Research Board Meeting. Washington, District of Columbia

Source Date: 22-28 January 1995


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Related Metropolitan Integration Links

Link 14a: Transit Management to Traveler Information

Typical Deployment Locations

Metropolitan Areas


None defined

Benefit ID: 2000-00095