Lesson
Ensure adequate time and resources are available at the end of the creation of the Regional ITS Strategic Plan for ongoing stakeholder outreach.
National experience gaining stakeholder acceptance of Regional ITS Strategic Plans.
7/1/2002
Arizona,United States; Caltrans District 5 (San Luis Obispo),California,United States; Jackson County,Oregon,United States; Siskiyou County,California,United States; Colorado,United States; Kansas,United States; Minnesota,United States; Montana,United States; Nebraska,United States; New Mexico,United States; New York,United States; Oregon,United States; Washington,United States
Background (Show)
Lesson Learned
- Once the ITS Strategic Plan is complete, it is necessary to gain further acceptance from elected officials, travelers, and other community members. Adequate time needs to be reserved at the end-of-the-project to make presentations to Agency officials (e.g., Transportation Technical Advisory Committees (TTACs), County Board of Supervisors, etc.) in order to ensure program approvals and obtain their continued support. In addition, stakeholders should distribute ITS newsletters, brochures, and videos as an effective tool for ITS education/awareness.
These actions can improve stakeholder buy-in and customer satisfaction.
Application Areas
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Countries
Systems Engineering
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Goal Areas
Keywords
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