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Traffic Incident Management > Mobilization & Response > Automatic Vehicle Location / Computer-Aided Dispatch


Automated vehicle location and computer aided dispatch systems assist emergency dispatchers in locating and assigning appropriate responders to incidents that occur throughout a response area, including those that occur on the transportation system


Coordinate extensively with agency staff and vendors when integrating a Transportation Management Center with Computer Aided Dispatch Systems.(July 2006)

Clearly define information sharing procedures among agencies in an integrated Transportation Management Center-Computer Aided Dispatch system.(July 2006)

Balance project goals against the constraints and capabilities of project partners.(January 2005)

Anticipate last minute technical glitches when integrating computer aided dispatch (CAD) and transportation management center (TMC) systems and plan accordingly from the start of the project.(January 2005)

Anticipate the need for additional training during the initial post-deployment period to help ensure that system operators are familiar with all new features and procedures.(January 2005)

Develop early deployment and rapid prototyping strategies to improve the project development process.(January 2005)

Deploy ITS technologies including Computer Aided Dispatch (CAD) and Personal Digital Assistants (PDAs) for dispatchers and responders in traffic incident management.(2005)

Utilize well-equipped safety service patrols to assist highway motorists after vehicle malfunctions or crashes, and to coordinate a safe and efficient response.(1/1/1999)

Maximize emergency resources and response by utilizing Automatic Vehicle Location (AVL) capabilities.(1/1/1999)

Consider cost-saving strategies and long term needs when making communications investments.(6/1/1998)

Deployment and Installation - Capital cost/unit - $12000(January 2005)

Software Development - Capital cost/unit - $71000(January 2005)

User Documentation - Capital cost/unit - $10000(January 2005)

Acceptance Testing and Final Acceptance - Capital cost/unit - $25000(January 2005)

Training - Capital cost/unit - $11000(January 2005)

Rapid Prototype - Capital cost/unit - $15000(January 2005)

VDOT Administrative/Engineering Costs - Capital cost/unit - $37000(January 2005)

Acceptance Test Documentation - Capital cost/unit - $9000(January 2005)

Design Phase- System and Software Architecture Description - System Requirements Specification - Interface and Database Design Definition- Hardware and Network Architecture - System Test Plan - Capital cost/unit - $50000(January 2005)

As-built Documentation - Capital cost/unit - $8000(January 2005)

VPN Hardware - Capital cost/unit - $1200(January 2005)

Emergency Response Hardware - Capital cost/unit - $9300 - Lifetime - 3 years(6/26/2003)

Basic Facilities, Comm for Medium Area - Capital cost/unit - $820000 - Lifetime - 20 years(6/26/2003)

Emergency Response Software - Capital cost/unit - $400500 - Lifetime - 5 years(6/26/2003)