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Transit Management > Operations & Fleet Management > Maintenance


Maintenance monitoring technologies allow for the automatic collection and reporting of vehicle maintenance information. Information can be uploaded at the end of a run, or while in service via wireless communication.


Forty-five percent reduction in complaints by paratransit riders, 50 percent less missed trips due to mechanical problems, and a new trip planning tool for fixed-route riders introduced as part of ITS deployment in Reno.(May 2010)

Two thirds of bus tracking website users said they used transit more frequently because of the availability of real-time information.(December 2009)

In rural Pennsylvania, demand-response service vehicles experienced a nine percent increase in overall on-time performance and over five percent decrease in non-revenue miles traveled.(08/31/2009)

Increasing integration between AVL systems, components, and interfaces has improved the ability of transit agencies to collect data on location and schedule adherence; support operational control, service restoration, and planning activities.(2008)

In Europe, a centralized and coordinated paratransit system resulted in a 2 to 3 percent annual decrease in the cost to provide paratransit services.(1994-1998)

To minimize emissions, adhere to high performance design specifications.(02/09/2018)

To avoid surprises after implementation of a comprehensive transit ITS program, perform a detailed analysis of costs for operations and maintenance during the project planning phase.(May 2010)

Understand that the contractor’s availability to remain on site after the deployment of a comprehensive transit ITS is important, so is the contractor’s ability to work with the original equipment manufacturer.(May 2010)

Plan for cellular communications to evolve and transition to new communication technologies every few years.(2008)

Consider the pros and cons of performance bonds as they may not be appropriate for all types of procurements.(January 2006)

Exercise careful planning in preparation for issuing an RFP to help mitigate cost, schedule, and performance risks.(January 2006)

Consider issuing separate awards for specific project components when procuring divergent technologies, equipment, or services.(January 2006)

Use transit intelligent transportation systems (ITS) technologies in rural areas to save agency staff time and create a more user-friendly system.(2/1/2005)

Install Automatic Vehicle Location (AVL) technology to greatly enhance transit agency performance.(1/1/1999)