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Traveler Information > En Route Information


En-route traveler information provided via wireless devices, 511 telephone numbers, other telephone services, radio, and in-vehicle signing allows users to make informed decisions regarding alternate routes and expected arrival times.


Alaska's NewGen 511 Traveler Information System cost $440k to develop and $140k annually to operate.(April 2010)

Florida DOT District IV 2006 budget supports a variety of SMART SunGuide transportation management center programs.(January 2007)

From the 511 Deployment Coalition case study: total costs (to design, implement, and operate for one year) averaged $2.5 million among six statewide systems and $1.8 million among three metropolitan systems.(November 2006)

In Orange County, California, the cost of software for posting travel times on dynamic message signs (DMS) was $50,000.(9/22/2006)

The costs to operate and maintain the Kentucky 511 Traffic and Travel Information System tourism service for 2003 to 2006 was $4,138,213.(May 2006)

Florida DOT District IV 2005 budget supports a variety of SMART SunGuide transportation management center programs.(31 January 2006)

The cost of O&M at the Arizona TMC was estimated at $2 million per year.(January 2006)

The cost to enhance the Arizona regional, multi-modal 511 traveler information system was just under $1.5 million.(30 September 2005)

Annual operating costs for the Greater Yellowstone Regional Traveler and Weather Information Systems (GYRTWIS) 511 system in Montana were about $196,000 per year for 2004 and 2005.(July 2004 and July 2006)

Sample costs collected by the 511 Deployment Coalition represent what deployers may encounter when planning or implementing a 511 system.(May 2004)

The cost to implement the pre-enhanced Arizona Department of Transportation 511 system was estimated at $355,000; operating costs for 2002 were estimated at $137,000.(17 February 2004)

First year funding for the Nebraska 511 traveler information system was $120,000; estimated annual operations and maintenance costs are $110,000.(December 2001/January 2002)

Virtual-DMS systems that disseminate roadside information using RSUs cost roughly 80 percent less than traditional DMS systems.(07/01/2018)

The Colorado Truck Parking Information Management System (TPIMS) is projected to have a benefit-to-cost ratio of 7:1.(04/14/2016)

The Colorado Truck Parking Information Management System (TPIMS) has a total estimated capital cost of $9 million.(04/14/2016)

The proposed cost to program, configure, and integrate CMS devices and CCTV cameras into a TOC communications network in California ranged from $45,000 to $52,000.(04/04/2016)

The proposed cost to test the function of a CMS and CCTV camera system integrated into a TOC communications network in California ranged from $18,000 to $21,000.(04/04/2016)

The Maine DOT updated its variable speed limit (VSL) system to include travel time information on Interstates (I-95 and I-295) and surrounding arterials for $776,850.(04/01/2013)

ITS deployment set to improve safety, efficiency, air quality, and traveler information to cost $11,250,000 across Colorado.(12/29/2004)

Average cost to install a highway advisory radio station ranged from $40,000 to $50,000 as reported by agencies that continue to use this technology.(2017)

Virtual-DMS systems that disseminate roadside information using RSUs cost roughly 80 percent less than traditional DMS systems.(07/01/2018)

In Washington state, the Mount St. Helens traveler information system was installed at a cost of $499,526.(June 2009)

In Spokane Washington, the cost of the Regional Traffic Management Center Enhancements project was $1,238,679.(June 2009)

In Yakima, Washington, the deployment of a Traveler Information System cost $333,000.(June 2009)

A traveler information system with two highway advisory radios and a portable dynamic message sign was deployed in a 3-month pilot test at the Grand Canyon National Park at a cost of $19,600.(March 2009)

A project to add real-time traveler information push notifications to the Caltrans QuickMap website was estimated to cost $84,000.(06/10/2019)

The cost to implement a multimodal trip planner can range from $138,000 to more than $4 million depending on the need to develop custom software and consolidate data feeds. Open source software and data feeds provided by ISPs can decrease costs.(May 2011 )

In Washington state, the Mount St. Helens traveler information system was installed at a cost of $499,526.(June 2009)

Planning-level studies indicate that an effective combination of ICM strategies can be implemented for $7.5 Million per year (annualized capital and O&M).(September 2008)

A fiber optic communications network supporting traffic operations on a 17 mile section of US-24 in Colorado was estimated to cost $2.5 million.(2019)

Implementing Integrated Corridor Management (ICM) strategies on the I-15 Corridor in San Diego, California is estimated to cost $1.42 million annualized and a total 10-year life-cycle cost of $12 million.(September 2010)

The total 10-year project cost of implementing Integrated Corridor Management (ICM) strategies on the U.S. 75 Corridor in Dallas, Texas is estimated at $13.6 million with annualized costs of $1.62 million per year.(September 2010)

In central Washington state, the cost of deploying two variable message signs (VMS) on westbound Interstate 90 was $660,000.(June 2009)

In Washington State, the implementation of the SR 14 Traveler Information System cost $511,300(June 2009)

In Washington State, a traveler information system was installed between the Washington-Oregon border at a cost of $358,000.(June 2009)

The costs of the Integrated Corridor Management Project (ICTM), deployed on an 8-mile section of the I-494 transportation corridor south of the Twin Cities in Minnesota, was $9 million.(April 2000)

Interactive voice response (IVR) system - Capital cost/unit - $104000 - O&M cost/unit - $10160(February 2009)

Interactive voice response (IVR) system - Capital cost/unit - $104000 - O&M cost/unit - $10160(February 2009)

ATIS System (511) - O&M cost/unit - $250000(January 2007)

ATIS System (511) - O&M cost/unit - $175000(31 January 2006)

CWDM Multiplexor Demultiplexor Module - Capital cost/unit - $20(02/07/2019)

SFP Optic Module (Transceiver) - Capital cost/unit - $20(02/07/2019)

Fiber Optic Cable - Capital cost/unit - $20(02/07/2019)

CCTV (Install Only) - Capital cost/unit - $20(02/07/2019)

Splice Fiber Optic Cable - Capital cost/unit - $20(02/07/2019)

Conduit (Buried) - Capital cost/unit - $20(02/07/2019)

Test Fiber Optic Cable - Capital cost/unit - $20(02/07/2019)

CCTV Camera - Capital cost/unit - $20(02/07/2019)

Optical Attenuator - Capital cost/unit - $20(02/07/2019)

CWDM SFP Optic Module - Capital cost/unit - $20(02/07/2019)

Fiber Optic Termination Panel - Capital cost/unit - $20(02/07/2019)

Ethernet Switch - Capital cost/unit - $20(02/07/2019)

CCTV Pole with Lowering Device - Capital cost/unit - $20(02/07/2019)

Conduit (Bored) - Capital cost/unit - $20(02/07/2019)

Service Meter Cabinet - Capital cost/unit - $20(02/07/2019)

Optical Filter - Capital cost/unit - $20(02/07/2019)

Pull Box - Capital cost/unit - $20(02/07/2019)

Communications Cabinet - Capital cost/unit - $20(02/07/2019)

Pull Box - Capital cost/unit - $20(02/07/2019)

Ethernet Switch - Capital cost/unit - $20(02/07/2019)

CCTV Pole with Lowering Device - Capital cost/unit - $20(02/07/2019)

CCTV Pole with Lowering Device - Capital cost/unit - $20(02/07/2019)

Microwave Vehicle Radar Detector - Capital cost/unit - $20(02/07/2019)

DMS Controller - Capital cost/unit - $20(02/07/2019)

DMS Support Structure - Capital cost/unit - $108500(07/01/2018)

DMS Communications and Power Connection - Capital cost/unit - $108500(07/01/2018)

Dynamic Message Sign (DMS) - Capital cost/unit - $108500(07/01/2018)

Dynamic Message Sign - Capital cost/unit - $58730(01/01/2012)

Dynamic Message Sign - Capital cost/unit - $58730(01/01/2012)

Dynamic Message Sign - Capital cost/unit - $58730(01/01/2012)

Dynamic Message Sign - Capital cost/unit - $58730(01/01/2012)

DMS Controller - Capital cost/unit - $58730(01/01/2012)

Dynamic Message Sign - Capital cost/unit - $58730(01/01/2012)

DMS Controller Modifications - Capital cost/unit - $58730(01/01/2012)

Dynamic Message Sign - Capital cost/unit - $58730(01/01/2012)

Dynamic Message Sign - Capital cost/unit - $58730(01/01/2012)

Portable Dynamic Message Sign - Capital cost/unit - $58730(01/01/2012)

Dynamic Message Sign - Capital cost/unit - $58730(01/01/2012)

Portable Dynamic Message Sign - Capital cost/unit - $58730(01/01/2012)

DMS Controller Modifications - Capital cost/unit - $58730(01/01/2012)

Portable Dynamic Message Sign - Capital cost/unit - $58730(01/01/2012)

DMS Controller - Capital cost/unit - $58730(01/01/2012)

Dynamic Message Sign - Capital cost/unit - $58730(01/01/2012)

DMS Controller Modifications - Capital cost/unit - $58730(01/01/2012)

Portable Dynamic Message Sign - Capital cost/unit - $58730(01/01/2012)

DMS Controller - Capital cost/unit - $58730(01/01/2012)

Dynamic Message Sign - Capital cost/unit - $58730(01/01/2012)

Portable Dynamic Message Sign - Capital cost/unit - $58730(01/01/2012)

Dynamic Message Sign - Capital cost/unit - $58730(01/01/2012)

Dynamic Message Sign - Capital cost/unit - $58730(01/01/2012)

RSU DSRC Backhaul Communications Link - Capital cost/unit - $21200(07/01/2018)

Roadside Unit (RSU) - Capital cost/unit - $21200(07/01/2018)

Transit AVL system for traveler information - Capital cost/unit - $130000 - O&M cost/unit - $5700(February 2009)

Transit AVL system for traveler information - Capital cost/unit - $130000 - O&M cost/unit - $5700(February 2009)

On-board transit vehicle dissemination of traveler information - Capital cost/unit - $130000 - O&M cost/unit - $5700(February 2009)

On-board transit vehicle dissemination of traveler information - Capital cost/unit - $130000 - O&M cost/unit - $5700(February 2009)

DSRC Roadside Unit - Capital cost/unit - $3000(11/13/2017)

DSRC Roadside Unit - Capital cost/unit - $3000(11/13/2017)

Fiber-Optic Backhaul Network Upgrade for DSRC - Capital cost/unit - $3000(09/01/2015)

In-Vehicle Equipment for DSRC - Capital cost/unit - $3000(09/01/2015)

Roadside Equipment for DSRC - Capital cost/unit - $3000(09/01/2015)

In-Vehicle Equipment for DSRC - Capital cost/unit - $3000(09/01/2015)

Fiber-Optic Backhaul Network Upgrade for DSRC - Capital cost/unit - $3000(09/01/2015)

Portable traffic information device - Capital cost/unit - $79.95(April 2010)

Multi-modal traveler information Website - Capital cost/unit - $104000 - O&M cost/unit - $10160(February 2009)

Interactive voice response (IVR) system - Capital cost/unit - $104000 - O&M cost/unit - $10160(February 2009)

Multi-modal traveler information Website - Capital cost/unit - $104000 - O&M cost/unit - $10160(February 2009)

Interactive voice response (IVR) system - Capital cost/unit - $104000 - O&M cost/unit - $10160(February 2009)

Basic PDA - Capital cost/unit - $200 - O&M cost/unit - $10 - Lifetime - 3 years(09/2/2003)

The use of vehicle probes allowed North Carolina and South Carolina to monitor traffic at a quarter of the cost of microwave or radar detectors.(August 12, 2010)

New Jersey Department of Transportation enhanced incident management efficiency by using I-95 Corridor Coalition’s Vehicle Probe Project data, experiencing an estimated savings of $100,000 per incident in user delay costs.(August 12, 2010)

New York State DOT TMC operators and New York State Thruway Authority staff were able to reduce traffic queues by 50 percent using vehicle probe data available through the I-95 Corridor Coalition.(August 12, 2010)

In Kentucky, 94 percent of travelers surveyed said they were satisfied with the information provided by 511 Tourism Service operators. (May 2006)

An evaluation of the Arizona 511 telephone traveler information system found that more than 70 percent of users surveyed were satisfied with the enhanced content provided.(30 September 2005)

Customer satisfaction with 511 ranged from 68 to 92 percent in four deployments studied. (September 2005)

In Virginia, an evaluation of 511 services indicated 90 percent of callers found the service useful, and nearly half adjusted their travel plans based on the information provided.(January 2004)

Final Evaluation Report for the Greater Yellowstone Regional Traveler and Weather Information System (GYRTWIS)(12/30/2003)

Drivers are more accepting of on-road dynamic messages/warnings than in-vehicle message/warnings.(09/18/2019)

Sixty-seven (67) percent of truck drivers reported that receiving real-time parking information via onboard computer applications significantly improved their ability to find parking.(January 2017)

The Colorado Truck Parking Information Management System (TPIMS) is projected to have a benefit-to-cost ratio of 7:1.(04/14/2016)

Truck-mounted radar speed signs were effective in reducing traffic speeds by 5 to 23 percent versus reductions of 4 to 8 percent in work zones without them.(01/01/2016)

Highway segments with dynamic message signs found to have 16.6 percent fewer crashes than those segments without the signs.(July 31, 2015)

Regional Truck Parking Information and Management Systems have a benefit-to-cost ratio of 4.27.(2015)

When link travel times posted on DMS are twice as long as typical travel times, drivers begin to favor alternate routes.(09/27/2012)

Arterial Travel Time Information Systems provide accurate and useful travel time(October 2010)

Dynamic outreach efforts in a construction workzone in Southern California reduce traffic volume by 20 percent and peak hour delay by 50 percent.(31 July 2005)

Highway Advisory Radio (HAR) can provide route diversion information during periods of congestion when phone and internet travel advisory systems are not available; benefit-to-cost ratios can range from 4:1 to 16:1 assuming a 5 to 20 percent compliance rate.(2017)

Drivers are more accepting of on-road dynamic messages/warnings than in-vehicle message/warnings.(09/18/2019)

Smart parking systems can reduce congestion and save the City of Houston $4.4 million per year.(01/01/2018)

Evaluation of an In-Vehicle Active Traffic and Demand Management System finds that 73 percent of participants favor the technology(04/04/2016)

In networks with work zones, connected vehicle market penetration rates under 40 percent may contribute to a safer traffic network, while market penetrations above 40 percent may decrease network safety.(03/24/2015)

A mileage-based user fee study in Minnesota generated nearly $38,000 in simulated revenue over six months.(02/01/2013)

Audible "slow traffic ahead" alerts can improve drivers' situational awareness and increase safety on freeways.(June 2011)

In the Puget Sound region, 46 percent of traveler information seekers surveyed benefited from an in-vehicle device that provided freeway traffic information.(April 2010)

Travelers that used in-vehicle devices to alert themselves of freeway traffic congestion reportedly saved an average of 30 minutes each time they used the information to change their travel routines.(April 2010)

Simulation models show that real-time on-board driver assistance systems that recommend proper following distances can improve fuel economy by approximately 10 percent.(21-25 September 2009)

Intelligent speed control applications that smooth traffic flow during congested conditions can reduce fuel consumption by 10 to 20 percent without drastically affecting overall travel times.(2009)

In 1999, a study in Seattle, Washington indicated that participants who used traveler information devices including wrist watches, in-vehicle components, and portable computers found the information was useful for making travel decisions.(5 January 1999)

In Arizona and Missouri a survey of tourists found that those who used advanced traveler information systems believed the information they received save them time.(30 June 2000)

Simulation results indicated that vehicle emissions could be reduced by two percent if arterial traffic flow data were included in the traveler information system in Seattle, Washington.(30 May 2000)

Modeling indicated that coordinating fixed signal timing plans along congested arterial corridors leading into Seattle, Washington, and incorporating arterial traffic flow data into the traveler information system would reduce vehicle delay by 7 percent and 1.8 percent, respectively.(30 May 2000)

A model determined that incorporating arterial traffic flow data into the traveler information system in Seattle, Washington could decrease the number of stops by 5.6 percent.(30 May 2000)

Users of the Advanced Traveler Information System in Seattle, Washington were satisfied with the information on freeway and transit conditions provided via Web sites and a Traffic TV service.(30 May 2000)

An evaluation of traffic information used by travelers in the Detroit area, in 2000, found that most drivers perceived commercial radio as "more reliable" than television or dynamic message sign information. (May 2000)

Based on the survey results only 9 percent of households were aware of TravInfo, and less than 1 percent of the Bay area commuters who used traveler information used TravInfo.(25 April 2000)

A simulation study indicated that vehicle throughput would increase if arterial data were integrated with freeway data in an Advanced Traveler Information System in Seattle, Washington. (September 1999)

A simulation study indicated that integrating traveler information with traffic and incident management systems in Seattle, Washington could reduce emissions by 1 to 3 percent, lower fuel consumption by 0.8 percent, and improve fuel economy by 1.3 percent.(September 1999)

A simulation study indicated that integrating traveler information with traffic and incident management systems in Seattle, Washington could diminish delay by 1 to 7 percent, reduce stops by about 5 percent, lower travel time variability by 2.5 percent, and improve trip time reliability by 1.2 percent.(September 1999)

More than 99 percent of surveyed users said they benefited from information provided by an advanced transportation management system and traveler information system serving northern Kentucky and Cincinnati. (June 1999)

A traveler information system for informing visitors to the Grand Canyon National Park of the availability of a shuttle for car-free travel to the Canyon View Information Plaza added 368 shuttle riders per day, an increase of transit mode share by 45.7 percent.(March 2009)

In the Washington DC metropolitan area, drivers who use route-specific travel time information instead of wide-area traffic advisories can improve on-time performance by 5 to 13 percent.(9-13 January 2005)

An evaluation of traffic information used by travelers in the Detroit area, in 2000, found that most drivers perceived commercial radio as "more reliable" than television or dynamic message sign information. (May 2000)

A simulation model estimates that use of route-planning apps can reduce emissions by more than 25 percent.(April 2018)

San Francisco-based tool makes parking more efficient by decreasing parking spot search time by 43 percent.(11/27/2014)

Audible "slow traffic ahead" alerts can improve drivers' situational awareness and increase safety on freeways.(June 2011)

A survey of travelers who used a multi-modal trip-planning website found that 40 percent of them decided to try at least one transit service that they do not normally use.(May 2011 )

Portland's TriMet and San Francisco's Muni transit agencies saved thousands of dollars in development costs and service fees through the use of Open Source Software (OSS).(May 2011)

Integrated Corridor Management (ICM) strategies that promote integration among freeways, arterials, and transit systems can help balance traffic flow and enhance corridor performance; simulation models indicate benefit-to-cost ratios for combined strategies range from 7:1 to 25:1.(2009)

A personalized travel planning system helps commuters choose environmentally friendly routes and modes; reduces carbon dioxide emissions by 20 percent.(16-20 November 2008.)

In 1999, a study in Seattle, Washington indicated that participants who used traveler information devices including wrist watches, in-vehicle components, and portable computers found the information was useful for making travel decisions.(5 January 1999)

In Minneapolis, a traffic incident information pager service was used daily by 65 percent of participants, and at least once-per-week by 88 percent of participants; users decided to changed travel routes in 42 percent of the situations.(10 June 1997)

UDOT’s Citizen Reporter app that utilizes crowdsourced road condition data produces annual savings of $250,000 in weather surveillance costs. (08/01/2019)

The cost to evaluate ICM using AMS tools was estimated at five percent of the deployment budget.(12/01/2016)

Agencies that manage multimodal transportation corridors can use AMS methodology with ICM decision support systems to facilitate predictive, real-time, and scenario-based decision-making.(12/01/2016)

Agencies that manage multimodal transportation corridors can use AMS methodology with ICM decision support systems to facilitate predictive, real-time, and scenario-based decision-making.(12/01/2016)

Agencies that manage multimodal transportation corridors can use AMS methodology with ICM decision support systems to facilitate predictive, real-time, and scenario-based decision-making.(12/01/2016)

In San Diego, ICM improves mobility for most commuters on I-15 saving them more than 1,400 person hours each day during peak commute periods.(12/01/2016)

Sixty-six percent of drivers changed their route following information provided by Iowa 511 system.(July 2015)

Commuters receiving reliability information were on-time 6 percent more frequently than commuters without reliability information(03/01/2013)

Ninety-four percent of travelers took the action indicated by the DMSs in rural Missouri and drivers were very satisfied by the accuracy of the information provided.(December 2011)

Rural DMSs providing detour information for a full, 3 day bridge closure provided over $21,000 in benefits to motorists in Missouri.(December 2011)

Vehicle speeds decreased significantly in work zones where DMSs were used to inform drivers upstream.(December 2011)

The Chicago Transit Authority (CTA) achieved a 92 percent accuracy rate for real-time bus arrival prediction, building from AVL/CAD technology to include GPS.(May 2011)

Thirty percent of commuters would like to see an expansion of the Automated Parking Information System (APIS) that provides heavy-rail commuters with station parking availability information at en-route roadside locations.(December 2010)

Integrated Corridor Management (ICM) on the I-15 Corridor in San Diego yielded an estimated benefit-to-cost ratio of 9.7:1.(September 2010)

Implementing Integrated Corridor Management (ICM) strategies on the U.S. 75 corridor in Dallas, Texas produced an estimated benefit-to-cost ratio of 20.4:1.(September 2010)

Integrated Corridor Management (ICM) on the I-15 Corridor in San Diego yielded an estimated benefit-to-cost ratio of 9.7:1.(September 2010)

Changeable Message Signs in the Bay Area that displayed highway and transit trip times and departure times for the next train influenced 1.6 percent of motorists to switch to transit when the time savings was less than 15 minutes, and 7.9 percent of motorists to switch to transit when the time savings was greater than 20 minutes.(September 2009)

Stakeholders and users of the Branson TRIP (Travel and Recreation Information Program) traveler information system, found the information to be useful when the system was fully functional. Between 50 and 65 percent of respondents indicated that the information provided by the system saved them travel time.(7/1/2005)

Customers were highly satisfied with the Virginia 511 website for traffic related information (e.g., 63 percent for the Travel Conditions page). Satisfaction levels were somewhat lower for the other types of information (e.g., 43 percent for Tourism and Attractions pages).(7/1/2005)

Implementation of Real-time Customer Information System leads to better customer service; fewer customer inquires; and better access for persons with disabilities.(March 2003)

Agencies that manage multimodal transportation corridors can use AMS methodology with ICM decision support systems to facilitate predictive, real-time, and scenario-based decision-making.(12/01/2016)

Future ICM systems will require new technical skill sets. Involve management across multiple levels to help agencies understand each other’s needs, capabilities, and priorities.(06/30/2015)

Enhance traffic flow in a regional, multi-state corridor by using vehicle probes to monitor real-time traffic conditions. (August 12, 2010)

Use vehicle probes to monitor traffic cost-effectively, manage incidents and queue ups proactively, reduce delays, and increase traveler satisfaction along a multi-state transportation corridor.(August 12, 2010)

Adopt a long term perspective identifying a business reason or an operational need for ITS based solutions and embrace performance measures.(December 2009)

Beware of challenges involved in developing an integrated statewide operations system for traffic monitoring, incident data capture, weather information, and traveler information—all seamlessly controlled by a central software system. (01/30/2009)

To support statewide traveler information services, design and implement reliable interface software processes to capture incident data from the local and highway patrol police’s computer aided dispatch systems.(01/30/2009)

Use simple menu choices for 511 traveler information and realize that the majority of callers are seeking en route information while already encountering congestion.(01/30/2009)

Be flexible to use data from various sources, such as the highway police patrol’s incident data, user feedback, and monitoring stations, to develop a statewide traveler information system.(01/30/2009)

Make aggressive use of marketing to increase call volume and improve cost efficiency of 511 services deployment.(November 2006)

Collect high quality data with committed workers to help ensure reliable and consistent 511 services for tourism. (May 2006)

Ensure users have easy access to 511 operators and tourism information.(May 2006)

Adopt best practices for integrating emergency information into Transportation Management Center (TMC) operations to improve performance and increase public mobility, safety and security.(2/28/2006)

Invest in research and development for emergency integration.(2/28/2006)

Extend the application of emergency integration best practices to further improve emergency operations.(2/28/2006)

Integrate weather information into Transportation Management Center (TMC) operations to enhance the ability of operators to manage traffic in a more responsive and effective way during weather events.(2/28/2006)

Employ the core set of measures, as appropriate, to measure customer satisfaction with 511.(12/1/2005)

Address the technical issues associated with using Voice over Internet Protocol (VoIP) phone systems to access 511 and other N11 services.(December 2005)

Adhere to the proposed standard evaluation approach in order to facilitate high response rates and to collect reliable data on 511 implementation.(12/1/2005)

Carefully consider the overall design and content of the 511 customer survey questions. (12/1/2005)

Pursue a vigorous 511 marketing program, especially to promote new types of information targeted to specific user groups.(30 September 2005)

Expect to spend time and effort in testing and refining the voice recognition features of a 511 system.(30 September 2005)

Incorporate mechanisms for capturing user feedback for system evaluation, including the ability to intercept incoming 511 calls for survey or focus group recruitment.(30 September 2005)

Perform System Monitoring of 511 Systems.(September 2005)

Provide drivers with sufficient managed lane information that can be easily disseminated and understood. (2005)

Investigate procurement alternatives of leasing, buying, or building equipment to minimize operations and maintenance costs.(12/30/2003)

Allocate adequate staff time for planning and management oversight to monitor progress and address issues.(12/30/2003)

Provide accurate and timely road condition and weather forecast information to rural travelers in cold weather regions.(12/30/2003)

Design the 511 system to handle the surge in call volume during major events.(9/3/2003)

Perform before-research to determine what customers want from 511 services and continue to evaluate the system after implementation.(9/3/2003)

Make sure 511 Systems are customer and market driven to help ensure they are utilized by travelers.(9/3/2003)

Understand that deployment costs of 511 systems will vary based on system capabilities and anticipate the challenges of identifying these costs early in the process.(9/3/2003)

Recognize that interoperability is becoming an important issue in achieving the vision of a nationwide 511 system.(9/3/2003)

Improve management and operational procedures during a natural disaster by extending and supporting communication systems and networks. (8/1/2003)

Implement 511 using the Guidelines issued by the 511 Deployment Coalition.(April 2002)

Involve the private sector in the implementation of multiple advanced traveler information technologies.(30 May 2000)

Understand the market during the development of an Advanced Travel Information System (ATIS) to reduce project development uncertainty and produce a more functional end product.(10/19/1998)

Understand system standards and protocols to save time during the development of an Advanced Traveler Information System (ATIS).(10/19/1998)

Provide consistent and high-quality information to influence traveler behavior.(6/1/1998)

Agencies that manage multimodal transportation corridors can use AMS methodology with ICM decision support systems to facilitate predictive, real-time, and scenario-based decision-making.(12/01/2016)

Use text-only messages instead of graphic-aided messages on dynamic message signs during traffic slow-downs.(02/29/2016)

Avoid unnecessarily restrictive requirements and ambiguous terms in bid documents.(04/01/2013)

Avoid using blank messages on dynamic message signs (DMS) including dashes for travel time applications as drivers may not understand these signs or assume they are broken.(December 2012)

Provide commuters with predictive traffic measures to improve trip planning and reduce congestion during peak hours.(05/17/2019)

In-vehicle work zone messages prove to be more effective than portable roadside dynamic message signs.(June 2017)

Use in-vehicle audible alerts in addition to visual safety alerts to improve speed limit compliance.(02/01/2013)

Separately deploying mileage-based user fee and in-vehicle safety alert functions helps ensure each technology has the best opportunity for user acceptance.(02/01/2013)

Identify methods to distribute automated vehicle identification tags to improve market penetration when collecting arterial travel speed information.(October 2000)

Provide consistent and high-quality information to influence traveler behavior.(6/1/1998)

Consider reconfiguring and integrating existing roadway management IT systems whenever possible to save costs associated with implementing new systems.(10/1/2000)

Adjust the different expectations and motivations of public and private partners to prevent future delays.(12/1/1999)

Provide consistent and high-quality information to influence traveler behavior.(6/1/1998)

Treat maintenance staff as customers and beneficiaries of ATIS information.(5/1/2005)

Treat system operators as the client and consider their perspectives during ATIS project development.(5/1/2005)

Consider how implementing an ATIS system will impact staffing and training requirements.(5/1/2005)

Consider that ATIS deployment in rural and/or remote areas presents special challenges.(5/1/2005)

Provide drivers with sufficient managed lane information that can be easily disseminated and understood. (2005)

Use ITS to implement a reliable communications system in work zones.(1/1/2004)

Ensure initial and ongoing success of ITS deployments by providing sufficient start-up time, maintaining flexibility, and performing maintenance needs in-house.(1/1/2004)

Provide traveler information in rural areas to allow for good travel decisions in inclement weather and construction season.(November 2001)

Provide consistent and high-quality information to influence traveler behavior.(6/1/1998)

Future ICM systems will require new technical skill sets. Involve management across multiple levels to help agencies understand each other’s needs, capabilities, and priorities.(06/30/2015)

Design a trip planning website to capture and convey real-world factors such as gas prices and congestion information.(May 2011 )

When implementing traveler information systems that promote voluntary changes in travel behavior, incorporate functions for feedback, advice, and action-planning.(16-20 November 2008.)

Use Analysis, Modeling, and Simulation (AMS) to identify gaps, determine constraints, and invest in the best combination of Integrated Corridor Management (ICM) strategies.(September 2008)

Keep technical solutions open-ended in the early stages of an ITS research project, and follow a research oriented contract vehicle.(May 16, 2007)

Use ITS to implement a reliable communications system in work zones.(1/1/2004)

Ensure initial and ongoing success of ITS deployments by providing sufficient start-up time, maintaining flexibility, and performing maintenance needs in-house.(1/1/2004)

Provide consistent and high-quality information to influence traveler behavior.(6/1/1998)

Simplify graphical design and presentation of information to make transportation apps more accessible and user-friendly to older travelers.(10/18/2018)

Recognize staffing and communication needs for Advanced Traveler Information Systems (ATIS) projects.(April 2006)

Recognize integration issues in Advanced Traveler Information Systems (ATIS) Projects, and follow the systems engineering approach to establish a project's foundation.(April 2006)

Assess needs and communication infrastructure capabilities for the design of an Advanced Traveler Information System (ATIS).(April 2006)

Make traveler information systems at tourist attractions more useful by targeting tourists in marketing and promotion efforts and orienting user interfaces to tourists.(7/1/2005)

Set attainable goals when developing a business model for ITS projects.(April 2002)

Be aware that ITS deployment contracting is complex and may be subject to changes in technologies and market forces.(10/1/2001)

Consider the risk that draft ITS standards will not remain stable through further development when deciding whether to use them in an ITS deployment.(10/1/2001)

Use non-proprietary software for ITS projects to ensure compatibility with other ITS components(2001)

Develop a regional ITS architecture with a common data server to facilitate ITS integration in a region(2001)