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Traveler Information > Pre-Trip Information > Other Telephone


A variety of applications support pre-trip traveler information programs. Typically regional and/or multimodal in nature, these programs may include 511 telephone information systems, internet website, TV and radio programs, and/or traveler information kiosks.


A typical signal timing project in Portland saves over 300 metric tons of CO2 annually per retimed traffic signal.(09/01/2013)

An adaptive signal timing system in Gresham, Oregon reduced average travel times by 10 percent.(09/01/2013)

Transit signal priority in the Portland metro area can reduce transit delay by 30 to 40 percent and improve travel times 2 to 16 percent.(09/01/2013)

In Southeast Pennsylvania, survey results indicated that users of the SmarTraveler website were more likely to use the service again compared to users of the SmarTraveler telephone service.(19-22 May 2003)

In Arizona and Missouri a survey of tourists found that those who used advanced traveler information systems believed the information they received save them time.(30 June 2000)

An evaluation of traffic information used by travelers in the Detroit area, in 2000, found that most drivers perceived commercial radio as "more reliable" than television or dynamic message sign information. (May 2000)

Based on the survey results only 9 percent of households were aware of TravInfo, and less than 1 percent of the Bay area commuters who used traveler information used TravInfo.(25 April 2000)

A simulation study indicated that vehicle throughput would increase if arterial data were integrated with freeway data in an Advanced Traveler Information System in Seattle, Washington. (September 1999)

A simulation study indicated that integrating traveler information with traffic and incident management systems in Seattle, Washington could reduce emissions by 1 to 3 percent, lower fuel consumption by 0.8 percent, and improve fuel economy by 1.3 percent.(September 1999)

A simulation study indicated that integrating traveler information with traffic and incident management systems in Seattle, Washington could diminish delay by 1 to 7 percent, reduce stops by about 5 percent, lower travel time variability by 2.5 percent, and improve trip time reliability by 1.2 percent.(September 1999)

More than 99 percent of surveyed users said they benefited from information provided by an advanced transportation management system and traveler information system serving northern Kentucky and Cincinnati. (June 1999)

In San Francisco, the TravInfo telephone service had a high level of customer satisfaction with the two highest ranking aspects of TravInfo being convenience (average score = 4.2) and ease of comprehension (average score = 4.3) on a scale of one to five, with five being very satisfied.(12-16 October 1998)

In Toronto, the COMPASS traffic monitoring and incident information dissemination system on Highway 401 decreased the average incident duration from 86 to 30 minutes per incident.(1997)