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Traveler Information > Tourism & Events


Tourism and event-related travel information systems focus on the needs of travelers in areas unfamiliar to them or when traveling to major events such as sporting events or concerts. These services address issues of mobility and traveler convenience. Information provided can include electronic yellow pages as well as transit and parking availability.


Implement smart parking systems at sites that experience high parking demand, are located close to a major freeway or arterial, and are configured to accommodate parking sensors at entrances and exits to promote accurate parking counts.(June 2008)

Identify key design issues in the deployment of advanced parking management systems (APMS).(January 2007)

Involve all appropriate stakeholders in a formal and collaborative manner during each phase of the advanced parking management systems (APMS) project.(January 2007)

Consider the impact of different technical and design factors when making cost estimates for advanced parking management systems (APMS).(January 2007)

Ensure proper operations and maintenance of advanced parking management systems (APMS)(January 2007)

Design the 511 system to handle the surge in call volume during major events.(9/3/2003)

Collect high quality data with committed workers to help ensure reliable and consistent 511 services for tourism. (May 2006)

Ensure users have easy access to 511 operators and tourism information.(May 2006)

Make sure 511 Systems are customer and market driven to help ensure they are utilized by travelers.(9/3/2003)

Develop ways to raise awareness among businesses to promote advanced traveler information sources to their customers.(June 2003)

Integrate market research in the planning process for consumer-oriented projects.(2001)

Make traveler information systems at tourist attractions more useful by targeting tourists in marketing and promotion efforts and orienting user interfaces to tourists.(7/1/2005)

Provide consistent and high-quality information to influence traveler behavior.(6/1/1998)

A Bay Area Rapid Transit (BART) smart parking system encouraged 30 percent of surveyed travelers to use transit instead of driving alone to their place of work.(June 2008)

Survey data indicate the most popular reason commuters use smart parking is that a parking spot will be available when they need it.(June 2008)

A survey of bus riders within Acadia National Park in Maine found that 44 percent who experienced real-time parking information agreed the information helped them decide to ride the bus.(June 2003)

A survey of visitors to the Acadia National Park in Maine found that 74 percent of respondents who saw parking availability information agreed these technologies made it easier to get around.(February 2003)

A traveler information system for informing visitors to the Grand Canyon National Park of the availability of a shuttle for car-free travel to the Canyon View Information Plaza added 368 shuttle riders per day, an increase of transit mode share by 45.7 percent.(March 2009)

In Kentucky, 94 percent of travelers surveyed said they were satisfied with the information provided by 511 Tourism Service operators. (May 2006)

During the 2002 Winter Olympic Games in Salt Lake City, Utah, a survey about the CommuterLink Web site showed that 98 percent of visitors and 97 percent of residents who used the Web site said it worked well for them(April 2003)

In Arizona and Missouri a survey of tourists found that those who used advanced traveler information systems believed the information they received save them time.(30 June 2000)

Stakeholders and users of the Branson TRIP (Travel and Recreation Information Program) traveler information system, found the information to be useful when the system was fully functional. Between 50 and 65 percent of respondents indicated that the information provided by the system saved them travel time.(7/1/2005)

Customers were highly satisfied with the Virginia 511 website for traffic related information (e.g., 63 percent for the Travel Conditions page). Satisfaction levels were somewhat lower for the other types of information (e.g., 43 percent for Tourism and Attractions pages).(7/1/2005)

During the 2002 Winter Olympic Games, usage of the CommuterLink traveler information system spiked dramatically, resulting in a 650 percent increase in daily hits to the website.(7/1/2005)

In the Acadia National Park, users are well served with tourism oriented traveler information systems. Of those who had used the services, 87 percent said they found it "valuable" or "very valuable."(7/1/2005)

The capital cost to implement a smart parking system having two roadside DMS units, an integrated web-based reservation system, and IVR support was estimated at $205,000(June 2008)

ITS deployment set to improve safety, efficiency, air quality, and traveler information to cost $11,250,000 across Colorado.(12/29/2004)

Detailed costs of the advanced parking management system operational test in St. Paul, Minnesota.(2001)

An advanced parking information system was deployed as part of the Seattle Metropolitan Model Deployment Initiative for $925,000; maintenance costs of the system hardware were estimated at 7% of the hardware capital costs.(30 May 2000)

A traveler information system with two highway advisory radios and a portable dynamic message sign was deployed in a 3-month pilot test at the Grand Canyon National Park at a cost of $19,600.(March 2009)

The costs to operate and maintain the Kentucky 511 Traffic and Travel Information System tourism service for 2003 to 2006 was $4,138,213.(May 2006)