Testing Customer Acceptance of SmartCards at the Chicago Transit Authority

This paper documents the results of a survey of Chicago transit riders participating in the pilot program designed to test the technological feasibility and customer acceptance of a fare payment Sm

Content type
Source
Source Publication Date
01/14/2002
Author
Foote, Peter J. and Darwin G. Stuart
Publisher
Paper presented at the 81st Annual Transportation Research Board Meeting. Washington, District of Columbia