Training is important for Archived Data User Service (ADUS) acceptance and increased use.

Experience from Caifornia's training program for the PeMS Freeway Archive provide in the 2007 ADUS TRB Workshop

January 2007
Statewide; California; United States

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Lesson Learned

Because PeMS had a low utilization rate while being advertised by word of mouth, Caltrans supplied training sessions in order to increase awareness of the system. Prior to the training, only a few advanced traffic engineers had picked it up on their own, and over 75 percent of those trained had never used the system. Many were not aware of its full capabilities.

The data and the tools used by ADUS are complex enough to require training. During the training, users asked how to get the input information for traditional manual analysis methods rather than how to do computations using the more complete 24/7 archived data. An example concerns calculating delay for lane closures. Users were surprised that there were different ways to do the calculations and automate the process. After receiving training, users plan on using the tools to reduce their job complexity.

Users were also concerned with data quality. Assurance was needed that the archived ITS detector based calculations were high quality. The training described the data and the calculations used by the archived data and tools. At the end of training, ninety-three percent of the participants stated that it was a good class and many commented that they would like to receive more training.

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Nobody Is Going To Pick This Up By Themselves: Training is Important for ADUS Acceptance

Author: Karl Petty, Berkeley Transportation Systems

Published By: 2007 Archived Data User Services (ADUS) Workshop, Presented at the 86th Annual TRansportation Research Board Meeting.


Source Date: January 2007

URL: https://wiki.cecs.pdx.edu/pub/ItsWeb/ADUSWorkshop/Petty_TRB07_Training.pdf

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Lesson ID: 2011-00585