Comprehensive proposed transit ITS implementation proposes numerous operational efficiency and customer satisfaction benefits.

Extensive ITS implementation plan compiled for the Roaring Fork Transportation Authority proposes broad benefits.

24 August 2006
Aspen,Colorado,United States

Summary Information

This plan outlines ITS strategies that may be implemented by the Roaring Fork Transportation Authority (Aspen, Colorado), based on an analysis including data from a consensus building meeting, interviews, and a needs assessment. Both benefits and costs of implementation are identified for technologies that may improve service and operations for the transit authority.

The following ITS technologies were recommended to the Roaring Fork Transportation Authority, with their anticipated benefits listed in the adjacent column:
Recommended Technology
Computer-Aided Dispatch (CAD); Automatic Vehicle Location (AVL); Mobile Data Terminal (MDT); Transfer Connection Protocol (TCP)Reduced voice communication
Ability to send messages to specific vehicles/groups of vehicles
Ability to send text messages
Decreased response time for incidents
Increased safety and security
Faster notification of Maintenance for necessary repairs
Ability to locate vehicles on-site and off-site
Reduced travel time
Reduced fleet size
Ability to provide mileage by route (for fueling data purposes)
Drivers’ ManagementAccurate track of hours worked
Easy creation of work assignments
Easy and accurate computation of pay
Allows for easy analysis of hours worked
Route and Schedule Adherence (RSA)Improved on-time performance
Supervisors can focus on other critical matters
Reduced “bunching? of buses
Increased customer convenience
Access to traffic closed circuit television (CCTV) imagesDispatches can better manage fleet
Time that buses are in traffic congestion is minimized
Improved on-time performance
Reduced travel times
Reduced fuel consumption
Transit Signal Priority (TSP)Improved on-time performance
Reduced “bunching? of buses
Reduced running time
Increased customer convenience
Scheduling softwareImproved efficiency of staff
Proven interface with CAD/AVL systems
More functionalities
Advanced Traveler Information Systems/ATIS (bus locations on internet, email alerts, kiosks, DMSs)Increased customer satisfaction and convenience
Decreased number of calls, call wait time, and average call lengths to customer service
Increased breadth and quality of customer information
Increased ease of use of customer service
Increased ridership
Advanced Traveler Information Systems/ATIS (Automated annunciator system)Increased customer satisfaction and convenience
Reduced driver requirements
Increased breadth and quality of customer information
Meet ADA requirements
In-vehicle access to internet and informationIncreased customer satisfaction and convenience
Increased ridership
Strobe light at bus sheltersImproved customer satisfaction
Reduced customer delays
Increased ridership
Reduced hard braking
Automatic passenger counter (APC) systemMore information for planning and scheduling
More reliable and timely information for planning and scheduling
Reduced driver requirements
Improved travel times
Improved schedules
Interface/access to data from other systemsImproved schedules
More information for planning and scheduling
Better and more timely information for planning and scheduling
On-board surveillance camerasIncreased sense of security for drivers and riders
Reduced crime and vandalism
Reduced insurance and litigation fees
Silent alarm/covert microphoneImproved safety and security for drivers and riders
Reduced response time to incidents
CCTV at Park and RideIncreased sense of security for riders and employees
Reduced crime and vandalism
Ticket vending machines and internet salesIncreased customer satisfaction and convenience
Increased ridership and revenues
Electronic payment systemIncreased customer satisfaction and convenience
Increased ridership and revenues
Reduced travel time and stop delay
Reduced abuse of transfer slips
Reduced driver requirements

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ITS Deployment Plan

Author: TranSystems

Published By: Roaring Fork Transportation Authority

Prepared by TranSystems for the Roaring Fork Transportation Authority

Source Date: 24 August 2006



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Typical Deployment Locations

Metropolitan Areas


bus priority, traffic signals, TSP, automated vehicle location, computer aided dispatch, automatic vehicle locator, AVL, CAD, AVL/CAD, transit management, customer satisfaction, information dissemination, transit operations

Benefit ID: 2015-01004